Dear Sir/ Madam,

This is to bring to your notice the displeasure I have been facing since the past year and due to the malfunctioning of my Blackberry handset


I have been facing a serious issue of my handset screen shows several black spots screen, for this issue i have visited 3 times to service centre from last one year and i have given my handset to them for repair they had kept my handset for 3 times for 15 days, today its fourth time i have given my handset to service center for the same problem, i just want to know if there is any manufacturing why dont u people accept this mistake and replace my handset i dont have time to visit service center again and again.
Service center details : Service center : HCL infosystems ltd, jaipur JOB SHEET-********51, RMA 01928876 KESHAV SHARMA (BLACKBERRY 9780)
I DEMAND REPLACEMENT OF THE ABOVE HANDSET AT THE EARLIEST!!!!!!!

Such incompetence and pathetic service is just not acceptable as a customer of such a high branded mobile company.

Awaiting your immediate reply and assistance on the same.

Regards

keshav k.sharma