Dear Sir,my aircel no is ********83.i want to say that few days ago i have made a complaint to your complaint helpline (complaint no-1-13********3) ,the complaint was about for deducting my 47 rupees for using internet instead of having monthly unlimited internet pack ,also the internet pack was not working.After the complaint was resolved no matters were solved even though the customer care representative have told me that this money is wrongly deducted from your number.
After that i tried a lot to talk to customer care but everytime i got the response that all the representatives are busy.
After some days i tried to complaint about it through mail but before that i search about the where to complain and through this i found aircel is having a long list of this type of complaints.
I read many complaints and i found very similar to me(like noisy sound at background while talking to customer representatives,do not holding the call for talking to customer repesentatives ,cutting the call while talking to customer representatives,closing complaints with no solution and then blacklisting that number for the next time call to customer care representatives)
At last i think that all employees working on aircel had told to do this from upper level person (from aircel)
I am just this mail to inform you and will destroy my aircel number from today,moreover will try to envoke other person not to take aircel number
Good Bye and be happy for cheating your customers