Accel Frontline Service - Accel Frontline Service not replacing my HDD
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Complaint by: thamizhelango on April 17, 2010, 11:01 pm in Consumer Electronics

Not repacing Hard disk drive
I Purchased a seagate gate hard disk drive(SNo.9TE1BF10) from

BAFNA Computers#17/7, K.A.J. Plaza
Shop #B2, Ground Floor
Narasingapuram Street, Mount Road
Anna Salai
Chennai -600002

The drive is under warranty and the direct warranty service is taken care by accel frontline service center, chennai greams road branch.The service representatives are misbehaving and they are telling it is not bought from india.

How can i lodge a complaint on accel frontline services.

Complainant's Goal: To lodge a complaint on accel frontline services
Complainant's Target: Accel Frontline Service
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
6.
Mon, 21 Mar 2011  Harmit Singh

I have also been cheated by Cost to Cost, Nehru Place, New Delhi. Purchased 500 GB Seagate Harddisk on 4th Dec 2008 with 5 years warranty Invoice No E-RI-4766. I had check with seagate online and it was under warranty till 2013.

My HDD went faulty and send to Segate Chennai for replacement and later i got email saying that "NOT VALID INDIA DRIVE" and to get it collected back on my own cost.

Either Cost to Cost is selling fake products OR ACCEL FRONTLINE(Seagate) is doing some fraud.

regards,
Harmit Singh
[QUOTE=Akhtar12_ali;45028]Hi,

I hope you are doing good..

I have been cheated by Urotech Computers located in Rohini Delhi who has provided me non warranty hard drive. When I purchased it from them in the month of December 2008 they told me that it has 5 years warranty and made a bill for that too. Now the hard drive is not working. I took it to the Seagate service center and they told me that it is not valid india drive ( means fake product ). Then I took the hard drive to Urotech Computers and they assured me that they will get the replacement. Now the Urotech is saying that the dealer has gone from where they had purchased the hard drive. When I argued with them regarding this they said that we have not got any hard drive from you. After that I told them that I have recorded all the conversation which proves that you have taken hard drive from me and then they said to wait for 10 days to do something...

In this situation what should I do?

Please help.[/QUOTE]

5.
Fri, 17 Dec 2010  Ajith

Do you have the copy of purchase bill.First you confirm the indian warrenty.

4.
Wed, 01 Dec 2010  kannan

MY SEAGATE HARDDICK IS REPAIR

3.
Wed, 08 Sep 2010  Deepak

Customer should contact to Sales Dealer who given him Not valid India drive.

2.
Tue, 13 Jul 2010  aravinthar

pls check wheather the hard disk is under indian marketing or not............

1.
Sat, 17 Apr 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Accel Frontline Service on April 17, 2010, 11:01 pm