INDIAN RAILWAYS - A/C. NOT WORKING IN CHAIR CAR- MANMAD EXP. TRAIN NO. 12117
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Complaint by: PREMJI on June 4, 2011, 7:38 pm in Indian Railways

A/C. IN THE CHAIR CAR WAS NOT WORKING FOR NEARLY 2 HRS. OUT OF 3 HRS. OF MY JOURNEY FROM LTT-MUBAI TO DEVLALI IN THE A/C. CHAIR CAR.
THE PASSENGERS WERE COMPLAINING BUT THE T.C. WAS HELPLESS AS HE KEPT DEFENDING THAT BATTERIES HAVE TO BE FULLY CHARGED TO MAKE THE A/C. EFFECTIVE.
OBVIOUSLY IN THIS TRAIN THE RAILWAYS IS USING REDUNDANT AND ARCHAIC A/C. SYSTEM.
THUS RAILWAYS IS DELIBERATELY COLLECTING THE FULL A/C. FARE KNOWING FULLY WELL THAT THE A/C. WILL NOT WORK FOR FIRST 2 HRS. OUT OF THE TOTAL TILL THE LAST STATION - 4 1/2 HRS.

I ASK FOR REFUND OF THE FARE RS.445/-.

THE DETAILS OF THE TRAVEL ARE AS UNDER:

TRAIN NO. 12117 LTT MANMAD EXP.
DEP.: 15-00 HRS. ARRIVAL : DEVLALAI 17-48 HRS. ARRIVAL LAST STN. MANMAD-19-25 HRS.
DATE OF TRAVEL: 1 JUNE 2011
FROM : LTT
TO: DEVLALI
COACH NO. C1 SEAT NOS. 27, 28

Complainant's Goal: RAILWAYS SHOULD STOP UNFAIR PRACTICE OF NOT PROVIDING FULL A/C.
Complainant's Target: INDIAN RAILWAYS
Complaint Location: IndiaMaharashtraMumbai
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