I bought an MTS M Blaze device (No. ********75) on 30th May, 2010 from Bigbazzar , Saltlake. From the very starting I never got any internet speed which could be termed as broadband and resembles only 1X connection ( Download/ transfer speed around 7kbps). I filled three complaints on 17.8, 29.8( Complain No. AUG/433895 and on 31.8.2010( complain No AUG/460617). After several calls being made I was told that my area (FD Block, Saltlake) which being situated beside Central Park is a prime area does not fall under the Broadband are zone. It was not mentioned when I bought in form the very area where I reside ( Saltlake). They should take back my device and return the amount that I spent unnecessarily upon purchasing their device. Otherwise I shall explore all actions ( both legal and effort on personal level to make others aware ) which I feel is just and necessary.
Manas Layek
Assistant Prof.
Bankura Christian College
Bankura