Manas Hosting - Website is down. No action taken to rectify. Repeats everytime. We are not happy
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Complaint by: on February 15, 2015, 7:41 am in Hosting and Web Design

Hi Manas,

I have a complaint to raise against your customer service. Our team, bought your services, from July 2014.
Our website name is knowminal.com. There are several related customer websites to this account. Most of the time during the year, all our websites are down or slow. We call up a Phone number, (Technical Support Phone Number): 080-********.
The reply if sometimes they pick up is, You will be updated in 24 hours. Our team also raised a ticket number for the same.

The latest ticket number is JNJ-242-51133. Nobody has come to verify the same. We have been asking and requesting them everytime, if someone will rectify so that We and Our Customers can start using the website services. They say, it will resolve today. But nothing happens.
In another incidence, we lost our complete website data due to malware attack.
We are waiting for the past few days so that the websites are running again.

Our contact numbers
Mr Anand ------------ 0********59
Mr Arun - 0********66
Regards
For Knowminal Team

Complainant's Goal: We want 24/7 running of our websites without delay in loading
Complainant's Target: Manas Hosting
Complaint Location: IndiaKarnatakaBangalore
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