The post office at ALKAPURI, RK PURAM, HYDERABAD-500035 has become a den for agents and no response to the public who visit for certain jobs like sending speed post letters.

The counter clerks are glove in hand with these agents and public are kept waiting outside. ON 13-4-2013, at about 11-10am I VISITED this po to send 2 local speed post letters urgently and was kept waiting for 25 minutes at the counter. i am a retired higher official in the state govt and a Sr citizen. speed post receipt nos EN 0******** AND EN 0******** IN The agent by name ASN RAO who was supposed to stand out side was inside the area with the clerk who took to complete the work of the agent , IN BULK.

ALREADY THE CLERKS AT THIS PO ARE VERY SLOWIN THEIR WORK ESPECIALLY USING THE COMPUTERS. ADDED TO THIS THE SO CALLED AGENTS HAVE BECOME A NUISANCE AND EVEN RUDE AND MISBEHAVING.

Can the authorities at higher level look into and solve the chronic problem of these agents , who should not be allowed to disrupt the work during the working hours of the PO, and clerks at the counter should NOT allow these people in side , thus keeping customers out side .

I demand PROMPT ACTION by higher authorities in the INTEREST OF CUSTOMERS WHO HAVE LOST FAITH IN INDIA POST AND TURN TO COURIERS. IF action taken reply is not forthcoming within a week, i have to file U/S 6 (2) OF RTI act AND SUCH OTHER AVILABLE legal recourse.

PROF HARAGOPAL MATHSYARAJA
ADVOCATE
********40