My iPad 2 was working fine until the update of ios8.3,when I updated my device it showed update requested and nothing happened for almost a week I couldn't sign in I cloud or FaceTime or iMessage.I contacted Apple online support I spoke to the person concerned for almost 2 hour and whatever he told me the procedure I did but in vain.the support team told me to contact the Apple service centre I went over there they restored and updated the device and they charged me for that, I want to know from Apple that due to your glitch in update programme my device was not working,and why can't the online team find the solution to this problem,and how come I am liable to pay for your mistake in software,how can you charge customer for your fault,......this means every time you'll send update with glitch and we innocent customer will have to pay the price.....is this the way you want to build brand