I bought Wammy desire tablet PC by an online payment on 18/7/13 against order no. 3065.
Three days after use I got locked out of the tablet ( I forgot the pattern password ). I tried everything I could to reset it but couldnt. I finally called up the customer care and tried to follow all their instructions but it didn't work. They finally asked me to send back the tablet. I did send it and they recieved it on 5/8/13 ( i have an email regarding this as a proof ). After more than 50 days of me calling and mailing them asking for the status of the repairs, they send me back my tablet on 26/9/2013 in a much WORSE condition than I had sent. It has a so many scratches on it, some of the locks that keep the back cover in its place are broken and most importantly, THE TABLET IS STILL LOCKED! I still cant use it in anyway. Also, wickedleak had asked me to ship all the accessories(the charger, an OTG cable and a USB data cable) with the tablet but when I got it back, it just had the charger in the box!
The worst part - Its been 2 weeks since I've been trying to reach the customer care or wickedleak.in but all their phones are switched off. I tried mailing them, but there was no reply whatsoever. I am totally confused so as what to about it as I am here in Delhi and have no time just to go to Mumbai and get this issue settled by meeting the company representatives in person.
Hi
They seemed to have closed shop. I got a wammy Desire and it 2 does not work. Wondering weather I should get it repaired outside. as it has been a month now and they are not answering their phones.
Hi,
Issue has already been resolved.
Regards,
Wickedleak Team...