This is regarding complaint of my Tata Photon Plus INternet card.
> Account Number ********0
> Tata Indicom No. 0********05
>
> I took the photon Plus card from an authorized dealer (Trishala MArketing, B 14, Bubna

House, Kandiwali West) on Sept 1, 2010.
> The scheme was I pay Rs. 2400/- as a one time payment, which will include 3
> months of rental (Rs. 950)
>
> But Tata Indicom is asking me to pay the bill generated on Dec 5, 2010.
>
> I told them that as per scheme, my payment for 90 days is already included.
>
> To that their argument is my first bill was generated on Sep 5 itself!!
> HOw can you generate a bill in 4 days?
>
> So he says your 3 bills were generated Sept 5, Oct 5 and Nov 5. So I have
> to pay the bill of DEc 5!
> This is ridiculous as I took the card only on Sept 1. So TATA should have
> started generating my bills from Oct 1.
>
> In effect, this is cheating. I was told that 3 months will be included; but
> I ended up getting only 2 months, 4 days.
>
> I called toll free customer care (1********1) many times (Mr. Ravi and
> Mr. Chetan) and they said he will fwd my complaint.
Complaint number - 247497115
> Nothing seems to have been done.
> I have also put in a card closure request as on Dec 15 (Request no.
> 246774247)
>
>> My bill as on Dec 5 is Rs. 1116 and I am not going to pay this.

I have also written many mails in the last month to

cs.mumbai@tatatel.co.in,nodalofficer.MUM@tatatel.co.in,collection.central@tatatele.co.in
None of these official TATA complaint forums have resolved my matter

Many officals called me over the phone and finally told me that my complaint has been resolved and I wont have to clear teh invoices.
But then teh collection dept still calls me and asks for payments!!
WHen I email the above addresses, even they say that I have to pay!

There is absolutely no cordination amonsgt the departments of Tata Tele!

Would be glad if the Consumer Forum can follow up