I am from Palwal(Haryana) and presently I am putting up in Faridabad(Haryana). I have to travel from Faridabad to Palwal or vice-versa 3 or 4 times in a week. But I have observed that there is a shortage of Haryana Roadways Buses for this particular route specially when I board the Bus from BALLABGARH. I always have to wait for min of 15-20 mins, and most of the time more than half an hour or more than hour.

Buses of other depots such as Rajasthan or UP roadways are least interested to accept passengers for Palwal as it is at shorter distance.

Same thing happens with me in Haryana Roadways Buses who are going towards Aligarh or Mathura. They rarely allow us to board the Bus & they allow only when Bus is full and there is no seat as a result People have to go standing for entire route.

AND ONE MORE THING, THESE CONDUCTORS OF BUSES (FROM BALLABGARH TO ALIGARH/MATHURA) TAKE MONEY FROM CONSUMERS BUT DON'T GIVE THE TICKET EVEN IF CONSUMER OPPOSES THEN THEY USE ABUSIVE LANGUAGE. BOTH DRIVER & CONDUCTOR ARE CULPRITS IN THESE BUSES.

THEY OFTEN USE ABUSIVE LANGUAGE EVEN WITH LADIES AND FIGHT ON CHANGE(Khulle paise) and IF ANYONE WARNS THEM OF COMPLAINTS THEY REPLY "Complaint karni ho to karlo, mera kahaa ukhaad loge".

They never care about consumer.

Today I got frustrated by one such Conductor who used this words with me "Complaint karni ho to karlo, mera kahaa ukhaad loge" and also said "Palwal jaana hai to khade hokar jaana padega, Seat Aligarh walo ke liye hai".

Bus No. - 4102
Bus Route - From Ballabgarh to Aligarh(Via Palwal)
Time - Around 8:40 am, 24-May-2014

I have travelled in this bus many times & everytime i see Driver/Conductor fighting with someone. They often use offensive language even in front of Ladies.

It feels very embarrassing that a Palwal depot Bus is not allowing people to board the Bus for Palwal.

Kindly request you to arrange some dedicated buses for this route or ask the staff of these Buses to allow us to use these Buses for palwal as well.

AND PLEASE TAKE A STRICT ACTION AGAINST THE CONDUCTOR OF BUS NO.- 4102 WHO WAS IN BUS AT 8:40 AM, 24-MAY-2014 IN BALLABGARH(HARYANA).

Best Regards,
Umesh Kumar