SCAM Non Delivery of Products-Trendy Collections http://www.trendy16.com/- iComplaints.in

Trendy Collections http www.trendy16.com - SCAM - Non Delivery of Products

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Complaint by: Lien on July 17, 2014, 3:51 am in Online Shopping

Hello there,
I have done 3 weeks of research on the different sites and have found this site. So I ordered 3 items.
I have ordered 2 dresses and a pair of earrings on June 11, 2014. It is now July 16, 2014. I still have not gotten ONE SINGLE item. I have contacted the website every week. I was told that my order will be dispatched the next week. I chatted with them last week. This is part of the chat session:
TrendyCollectionsby next week we will dispatch your order from our side and it will be complete by 17th of july and will reach at your doorstep

I just chatted with "Sonia" today. She said that my order will be dispatched next week. This is the same person that said that my order will be dispatched by 17th of July.

I have sent tons of emails with no response. Every time I chat with someone, the person disconnected the chat. I tried calling the

24x7 SUPPORT USA & CANADA (TOLL FREE): 1-800-642-1287 . No one picks up the phone.

I am beginning to think that you guys are definitely a SCAM site. So everyone who orders from this site beware. I am really upset that you guys got my money without delivery even 1 product.

Lien

Complainant's Goal: SCAM site None Delivery of Products Ordered

Complainant's Target: Trendy Collections http://www.trendy16.com/

Complaint Location: United States ›

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Recent Comments

Fri, 07 Nov 2014 Mehnaz

Hello I live in Mauritius and I'm currently facing a similar predicament like other complainants for www.trendy16.com website.

I have two products blocked with Trendy16.com for an order placed on 9 May 2014 amounting to some MUR 6000! Equivalent to $ 200!! Can you imagine that !

I have not received the dress till date! They sent me a fake UPS tracking number like the other complainants are saying.

Another dress had lots of defects for which I had to pay for shipping charges from my pocket to return back the dress believing that they would do needful as promised.

A Mr Savan from the refund dept had assured me that I would get my refund but all of it was false.

Till date (07.11.14), after 5 months, I have still not received my two paid products !!!

Fri, 07 Nov 2014 Mehnaz

Wed, 03 Sep 2014 sam

I have not received my clothes either that was ordered 2 months ago. They didn't negotiate through phone or email either.

Tue, 02 Sep 2014 Aaisha

I ordered a suit a month ago still haven't revived anything from them anytime I try to ,chatt with them they tell me that there is a problem with their supplier I lost my money PLEASE don't buy from this site you will just loose your money

Tue, 29 Jul 2014 Message By Complainant LienN

It has been 48 days since I ordered. They gave me some UPS tracking number last Friday 7/25/14. UPS cannot find it. I was told it was UPS not their fault. I did indicate to ship FEDEX. Just more excuses. Escalation manager still has not gotten back to me.

Thu, 24 Jul 2014 Message By Complainant LienN

BUYER BEWARE! TOTAL FRAUD/SCAM SITE! IT has been 40+ days. I have not received my products. The wedding is this Saturday, 7/26/14. I get excuses on a daily basis. I have sent ESCALATION MANAGER emails that have not been answered. 10 Customer Service tickets are opened. No one gets back to me. I was told that the phone numbers listed on their website will have more lines on Monday, 7/21/14. I have been calling that phone number everyday. The message is "NO ONE IS ANSWERING YOUR CALL, GOOD-BYE!" I went on Facebook and made a comment. They took it off!