Respected Sir,
This is with ref to my Reliance Healthwise insurance policy No. 1********5001629 which is a Gold policy and i am continuing this policy for the last 3 years (previous policy No. 2********799) & email recieved from your Reliance General Insurance Company Ltd. as detailed below, regarding my Healthwise policy (gold) running for the last 3 years and going for renewal for the 4th Year.
Now i have been informed that i need to pay (approx) Rs. 11,000/- instead of (approx) Rs. 3000/- paid last year for renewal premium of Healtwise Insurance Policy.
Sir, Here i would like to submit that it would be impossible for a middle class man to pay such a huge difference of renewal premium for the same Health Insurance Policy.
Sir, I had 3 years back purchased this policy keeping in mind its long term cost and the respect for your esteemed company to honour its commitments and responsbilities towards the general customer.
Sir, I think this hike of renewal premium should not be forced upon the existing customers and should be kept only for the new business.
For your ref i am attaching the premium sheet that was provided to me along with the proposal 3 years back so that i can foresee my further year renewal premiums and plan my health insurance renewals accordingly with such a huge company like yours.
Sir, Please review your premium structure because this revised renewal premium would not be payable by your existing customers like the undersigned.
I hope you are not wanting your existing old customers who have supported your company and its products initially during its growth stage now to go away / or silent way of saying get out of the policy now (by not renewing the Health insurance policy at such high renewal premiums) because we are low cost enterants of your product and now you would like to have customers who can pay high premiums and thus get good returns for your company and your products.
Sir, i would once again request you to kindly review your revision of the Healthwise Insurance renewal premiums and instruct the concerned official to get in touch with the undersigned so that the renewal premiums can be paid as per the last few years premium sheet attached for your kind reference also please find attached the Gold Policy of the undersigned for your reference and kind perusal so that the same may be renewed at the earliest at the same renewal premium.
At the end i would only like to say that i would not like to exit my old heartheld policy because i would not be able to pay the increased renewal premium. kindly please do something so that your old loyal customers stay with you for long and pray for your success always.
Warm Regards
Amit Mohan Gupta
Lucknow
Mob: +91 ********75
I support this complaint.my policy was family floater with Rs 5500/- premium which was increased to Rs 20000/- .i have being forced to stop this policy.
I have also the same issue.Eventhough they are No 1 in economic position they maintain the same in cheating the people.I have totally lost my respect on this nonsence company.Now I have started my new policy with Star.
I support this complaint.rel gen insurance is an unethical company..I can openly say this this.They are big cheats.Stay away from dity people like them.Never believe what a person says.Always believe what a person does.
An email communication has been sent to Reliance General Insurance on August 18, 2010, 11:04 pm
I support this complaint, because if a customer has not claimed anything then the premium should be reduced by 15%, and the question on increasing the premium by more then 300% does not arise? I want to question Reliance Health Insurance did they increased the coverage of the policy by more then 300%. The government should take some necessary steps to control such hike immeditely, otherwise the policy holder will be forced to discontinue the policy as he cannot pay the premium and will suffer when he or she is ill. whoever is listening pls take some action to protect the health policy holder from this premium hike.
Please "HELP"
I request you to file RTI application. to get the status of your application file with IRDA and MInistry Of Finance
YOU ARE RIGHT Mr. Senthil. But There is a hope PIL in court. and unity of common people.
To Dated: 11.08.2010
Mr. Pramod Chandar
Insurance Regulatory Development Authority
3rd Floor,Parisrama Bhawan, Basheer Bagh
Hyderabad-500004
040-23381100
This is with refrence to our application dated 14.07.2010 under RTI Act, 2005 and your reply dated 04-08-2010 receive today 11.08-2010 where you have taken more than 20 days is not satisfied me . Before Filing appeal I gain request to provide required information with in a week.
(1) As per our query (1) we ask to provide all submission made by reliance General Insurance Company to get approval for increasing Renewal Insurance premium on renewal of Health Wise policy but you have not provide any document in this respect.
Letter No. IRDA/NL/RGI/P/MISC(H)/1677/V.II/09-10 Dated 23rd March 2010 enclosed with your reply does not clarify what reliance propose and what you noted. Please understand difference between increament in Insurance Premium and Increament in renewal Premium
We want all the application ,letter, communication between IRDA and Reliance General Insurance Company to get approval for increament of Renewal Insurance Premium for Health Wise Policy.
(2) As per our query No. (2) we ask you to provide date wise action report by your grievances Department but you not provide any information in this respect. And we not get any reply from CPIO Consumer Affairs IRDA till yet. After one month there is no reply.
(3) As per our query (3) we ask to provide information whether Reliance General Insurance Refund excess money charge from policy holder as they undertake during hearing but you not provide any information in this respect. Because this is IRDA Chairman judgment so IRDA should provide this information. Collect it from Insurance Company.
(4) As per our query (6) we ask to provide information about the total policy holder of Reliance Health Wise Policy but you not provide any information .Because you are Insurance regulator I expect that you should have such information. Or if you not, than you can ask to Insurance company to provide the same.
(5) As per Our query (8) We ask you to provide detail of approval made by IRDA any approval of increment in any other policy during last 5 years ,but you not provide any information. Increament of RENEWAL PREMIUM is not routine business which IRDA perform daily basis. Please provide specific information. I am not satisfy with your casual reply.
I am not concern with new policy issued to any person, I am only concern with the person already have policy and renewal premium has been increased.
So you are requested to please obey your duty and provide information . I again request please provide information which solve my purpose and clarify me . IRDA is to save the interest of the common man not to harass common man.
Thanking You
Harjinder Juneja
1/639 Sector-H, Jankipuram
Lucknow
Harjinder_juneja@yahoo.com
Please write your complaint to Mr. Tarun Bajaj Joint Secretory Insurance, ministry of finance. tarun.bajaj@nic.in. and file regular compalints to media Channel
Nothing will happen by complaining about them. IRDA is sleeping and Reliance will handle them easily. You and I are the fools running after them. Take a insurance from the nationalized company and forgot it as a bad dream. Take a pledge not to beleive any private company in future and also discourage others by sharing your poor story.
I support this complaint.
I support this complaint.
I support this complaint.
I am agree with you . I have already file complaint with IRDA and Ministry of Finance Insurance division. I also demand complete detail of approval made by IRDA in this respect under RTA ACT. I will suggest you to do the same and file complaint with IRDA and With ministry of Finance. and also book complaint against IRDA in this respect. policy itself clearly have a clause of renewal premium and according to that RGIL has no right to increase renewal premium.
same thing happened with me. i am policy holder from 3 years and in 4th year they increase the premium 4 times. reliance insurance is a cheater.
I support this complaint.
I support this complaint.