FLY MANTRA - Regarding Refund on cancellation of Ticket
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Complaint by: Prasanna on June 14, 2016, 2:00 pm in Airlines

I have booked a flight ticket in Spicejet for 5 Adults and 1 child through FlyMantra from Visakhapatnam to Chennai on 6 may 2016 to travel on 19 May 2016. Due to unavoidable circumstances I cancelled the ticket on 7 May 2016. I requested for a refund process through a mail. Since then till today (14 June 2016) no respond came from their side. I even spoken a number of times with Fly Mantra customer care executives. They respond by saying that the refund process is initiated but I have not received the money.
Please take necessary actions to make the refund as soon as possible
Details of Booking are attached below
Thanks in advance
Details
Booking ID :FLY06056613
Flight Number : 3278
Transaction amount : 22524 /-

Complainant's Goal: Refund the Ticket Amount
Complainant's Target: FLY MANTRA
Complaint Location: India › Andhra Pradesh › Hyderabad
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Recent Comments
1.
Tue, 28 Feb 2017  BISWAJIT BISWAS

I have booked a flight ticket through FlyMantra from Kolkata to Bagdogra on 14 may 2015 to travel on 8 aug 2015. Due to unavoidable circumstances I cancelled the ticket on 14 May 2015. I requested for a refund process through a mail. Since then till today (14 June 2015) no respond came from their side. I even spoken a number of times with Fly Mantra customer care executives. They respond by saying that the refund process is initiated but I have not received the money.
Please take necessary actions to make the refund as soon as possible
Details of Booking are attached below
Thanks in advance
Details
Booking ID :FLY16058296
Transaction amount : 6873 /-