Micromax mobiles - Refund of Rs.5000/- not given back by Micromax mobiles
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Complaint by: on July 30, 2013, 12:05 pm in Mobile and Cell Phones

Micromax collected Rs.5000/- as prebooking charge for Canvas -4 mobile on 28-6-2013 with conditions that (i) on 8-7-2013 they will release mobile with price and specifications and if you like it remaining amount then have to be paid at price they declared on 8-7-2013 & (ii) if you do not like to purchase refund will be given within 7 to 10 working days of cancellation date. I cancelled order on itself date of release 8-7-2013. They sent me mail on 8-7-2013 showing refund will be within 7 to 10 working days. Till 22-7-2013 they did not respond to any of mails or phone calls. On 22-7-2013 they sent mail stating refund will be within 3 to 4 working days. Still as on today 30-7-2013 NO REFUND!! No response on mails or calls. Even they are not receiving phone calls on customer care. Please help or suggest to get rid of such frustrating issue.

Complainant's Goal: I want to get my Refund of Rs 5000/- and well as need these people to confess
Complainant's Target: Micromax mobiles
Complaint Location: IndiaGujaratAhmedabad
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