Vodafone India - Recharge Din't Received
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Complaint by: Ahmed on February 26, 2012, 4:35 am in Mobile Service Providers

Dear Sir,

This is Mohammed Ahmed Hussain, and I've recharged my vodafone mobile no: 0091-********02.
The Transcation has been sucessful and the amount has been debited from my SBI account with Vodafone Ref. No: .MSBI2********7

and the order no. is
o28587391
but I din't receive the amount in my phone and I was forced to do another recharge with order no.
o28597192 which was sucessfull.
. Please take a quick action, either refund my amount for the first recharge with order no. and the order no. is
o28587391 or make a recharge of the same amount on my above mentioned no. asap.

Complainant's Goal: Recharge Din't Received
Complainant's Target: Vodafone India
Complaint Location: IndiaAndhra Pradesh
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Recent Comments
2.
Mon, 27 Feb 2012 - Business Reply from - VodafoneIndia (Vodafone India)

Hello Ahmed,

We would like to inform you that in case of a failed recharge transaction, the amount will be credited back to the bank account in 7 working days. Email us at vodafonecare.ap@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh

1.
Sun, 26 Feb 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodafone India on February 26, 2012, 4:35 am