tdrprocess irctc.co.in - railways
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Complaint by: jayashree on October 8, 2011, 8:38 am in Indian Railways

Dear madam,

Thanks for your reply which is not convincing. Incase of PNR no 4546127633 booked for Sri Ramanathan and Smt. Punitha under Tatkal from Chennai Egmore to Salem by 3 AC there was no necessity for me to file a TDR for Sri. Ramanathan since tkt was not confirmed at the time of travel. Etickets unconfirmed will get cancelled automatically and will be refunded which did not take place and hence a TDR was filed by me. In the second case with PNR Number:* ********81 - *Ticket Type:* eticket - *Transaction ID:* 0342150682 *Booked On:* 17-5-2011 it is more than90 days and the refund has not been made. The reply that you gave me has been one of formality and not by going through records. Please expedite the matter.


Regards,
Jayashree

Complainant's Goal: non refund of money
Complainant's Target: tdrprocess@irctc.co.in
Complaint Location: IndiaTamil NaduSalem
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Recent Comments
25.
6 months ago  Adarsh Agrawal

Dear Sir,
My Pnr number is 2115410769. My family members had not traveled on 27th May as the train was running late by more than 3 hours. Please initiate my refund and reopen the TDR request.

At the time of filing TDR i had also called on 139 to check the current status of the train and it was running late by more than 3 hours and also i followed the process as told by the customer care department of irctc.

Thank you for your understanding.
Regards,
Adarsh Agrawal

24.
6 months ago  Adarsh Agrawal

Dear Sir,
My Pnr number is 2115410769. My family members had not traveled on 27th May as the train was running late by more than 3 hours. Please initiate my refund.

Thank you for your understanding.
Regards,
Adarsh Agrawal

23.
9 months ago  Rajneesh Pandey

Sir my PNR number is 2107481843. I was not travell on that day because train is diverted and not went on my stoppage (Gorakhpur). Please initiate my refund.

22.
Sat, 30 Dec 2023  HAKEEM MOHAMMAD

Dear . Sar tarein let hone ki wajah se me tdr fail Kiya tha or hamne uspe Safar nhi Kiya to plz hamara refund lota dijiye pnr . 2********2

21.
Sat, 18 Nov 2023  Rhddfhff

Meesho customer care number********61

20.
Fri, 17 Nov 2023  Asifkhan Ibrahim Khan pathan

Dear sir
My PNR..********86 Maine tdr file Kiya tha magar woh cancel ho Gaya hai dear sir train late hone ki wajah se humne tdr Kiya tha aur hum ne travel nhi Kiya hai is train me hum ne window se ticket lekar Kutch sf esp 22955 me waiting ticket lekar Safar Kiya hai sir to please Mera tdr fir fir reopen Kiya jaye please... thanks

19.
Fri, 17 Nov 2023  Asifkhan Ibrahim Khan Pathan

Dear sir
My PNR..********52 Maine tdr file Kiya tha magar woh cancel ho Gaya hai dear sir train late hone ki wajah se humne tdr Kiya tha aur hum ne travel nhi Kiya hai is train me hum ne window se ticket lekar Kutch sf esp 22955 me waiting ticket lekar Safar Kiya hai sir to please Mera tdr fir fir reopen Kiya jaye please... thanks

18.
Wed, 25 Oct 2023  Nikesh Kumar

Dear,
Sir/Ma'am
Please my TDR Reopen
PNR Number ********86

17.
Sun, 15 Oct 2023  chimanlal dewasi

my pnr. ********14
my train on this day not arive on time and station infrom this train cancelled.
and saying ticket tdr file karo and my payment not refunded .

16.
Mon, 02 Oct 2023  Ansarul alam

cancel ticket Paisa refine

15.
Fri, 23 Jun 2023  Kuldipbarwe

Respected sir/Madam,
I am passenger of train PURI SNSI SF EXP (20857)PNR: ********20.
After filde TDR on date 17 Jun 2023 ,TDR is repudiated on 22 Jun 2023 due to reason TDR not filed at actual departure time. Respected l don't know which timings to file TDR on system train departure time but train is late more than three hours and passenger not travel (actualy it late by 14 hr 35 minutes.)

As per railway refund rules in case of train late if the ticket is cancelled or surrendered or if the request for refund of fare is filed online after the actual departure of train then No refund of fare shall be admissible.
I am followed above rule and that's why,filed TDR before actual departure of train.
Please grant my request and refund as early as possible .
Yours faithfully
Kuldip Barwe.
1)No refund yet grant.
2) Train actually late by 14 hr 38 minutes.
Why Indian railways not taking its responsibility?
Refund my amount as early as possible

14.
Mon, 15 May 2023  Mohanasundaram. K

I booked takal ticket till now iam not getting amount.

13.
Fri, 13 May 2022  Rohith E

I don't get my refund

12.
Wed, 21 Jul 2021  NEHA SHARMA

I had booked train Pathankot to Ranchi departure date is 01/04/2021 but the last passenger Root , ticket is booked waiting list and not confirmed after prepared chart. we had already file TDR. so please kindly refund this amount as soon as possible PNR is 2118584412,
2) This mail received from Indian Railaway
For the given PNR number : 2118584412 , your TDR request has been Registered with IRCTC.

IRCTC rules says It takes minimum 90 days for TDR refunds. IRCTC makes these refunds to us only after they get it from the Indian Railways,which may be subject to delays. In case of refund delays, you may check the status with IRCTC direct at 'tdrprocess@irctc.co.in'
3) we are already file TDR , We were asked for refund after 90 days but time is above 90 days no refund was issued so please refund amount as soon as possible.

11.
Mon, 13 Nov 2017  Siddhartha gurram

Hello sir/mam,

I am siddhartha, there were 3 tickets I have booked on 7 SEP 2017 from Solapur to Secunderabad via Konark express (11019)DOJ - 8 SEP 2017. The PNR no is -********69.
We have been waiting their for train more than 7 hrs... unfortunately train had not arrived, then I filed TDR... against which I haven't got any refund yet.
So it's my humble request to IRCTC to reopen my case,and complete the refund process.
Thank you.

10.
Mon, 31 Jul 2017  KULDEEP SINGH

I have reserved reservation for reservation on 20-04-2017 from Jammu to Jumtwai from the train number 14645 Shalimar Express on PNR number 2130096218. But the train does not touch the turn of the reason (as boarding station, reservations 20-04-2017 was canceled on 20-04-2017 under TDR transaction ID number 22130096218. Radddikaran ID number was 100 000 155 201 9 6. so far, refunds received in 2690 per 20-06-2017 for me. our funds had not yet received the remaining amount still is not getting us Railway Depart Ment has had very good so now when Passenger Of rupee And take the head in order to see my money just in case went too old and refund

9.
Mon, 31 Jul 2017  KULDEEP SINGH

I have reserved reservation for reservation on 20-04-2017 from Jammu to Jumtwai from the train number 14645 Shalimar Express on PNR number 2130096218. But the train does not touch the turn of the reason (as boarding station, reservations 20-04-2017 was canceled on 20-04-2017 under TDR transaction ID number 22130096218. Radddikaran ID number was 100 000 155 201 9 6. so far, refunds received in 2690 per 20-06-2017 for me. our funds had not yet received the remaining amount still is not getting us Railway Depart Ment has had very good so now when Passenger Of rupee And take the head in order to see my money just in case went too old and refund