Apple India - Apple MacBook Pro REPLACEMENT Request- Bcoz of unsolved problem after 6 services
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Complaint by: Dhileep on November 25, 2013, 6:21 pm in Computers and Accessories

RAF No.FIC272324 Product : MacBook Pro (13-inch)

I gave my macbook 1.5 months back regarding Kernel Panic problem and SystemUICrash error.
After that my motherboard, display was changed.
The service team returned my macbook as serviced, but the same problem occurred in just 10 mins after I collected it back.
This has happened for 5 times. I visited the Koramangala service center everytime.

This happened 6 time, so they arranged a pick-up from my place in electronic city.

I understand that your service team is working hard in solving this problem.
But this is my professional laptop and am a software designer.
Its been around 2 months since I gave macbook for service.

Now that, my management have de-allocated me from the client project I was working on because of this.
I cannot keep hitting the bushes about my MacBook’s status in my workplace.
I may even lose my job if this continues. I have mentioned this many times.
At least now, I hope you understand my situation.

It’s evident on apple’s support website that many users are facing this issue. You can have my MacBook as a model and examine it thoroughly to solve this problem. But I will be in a very bad situation, if I have to wait till that time.

KINDLY understand my situation and CONSIDER REPLACING MY MACBOOK AS SOON AS POSSIBLE.
Expecting a positive reply.

If I lose my job because of this, then This could be the worst experience for a MacBook customer (with APP).

Regards
Dhileepan Karthi

Complainant's Goal: REPLACE MY MACBOOK
Complainant's Target: Apple India
Complaint Location: IndiaKarnatakaBangalore
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