I had taken advance rental connection from metamax,

I had requestedthem to cancel their pathetic services since may ending..
yet. there was no response.. the mail conversation are as folllow.

Dear sir/mam,

With reference to our telecon, i would like to opt for cancellation of the said service.
Please cancel the services at earliest. for further communication please contact on 0265-2357356 -

office address. 306 Glacier complex, beside pizza inn, jetalpur road, vadodara gujarat
Resi : B 3 sanskar tenament, opp C H vidhyalaya, high tension road , subhanpura, vadodara gujarat

Acc. Details are as under

Cafno:134109
name : Aftab Bharmal
M .: ********69


On , Wecare wrote:
>
>
> Dear
> valuable customer,
>
> Warm greetings
> from Metamax...
>
> Thanks for writing
> mail.
> With
> reference to your mail dated on 27th May regarding change
> of address..
> As
> requested by you pls find your cafno,customer care no and Email ID.
>
> Cafno:134109
> Customer
> care no:040-********
> Email
> ID:wecare@metamax.in
>
> Incase
> you need any future assistance,do call us on ******** or email us at
> wecare@metamax.in. well do our best to help you.
>
>
> Regards,
> Customer
> support,
> Metamax
> communications.
>
>
>
> ----- Original Message -----
>
> From:
> aftab.bharmal@gmail.com
>
>
>
>
>
Reply
|
aftab.bharmal@gmail.com
to wecare

show details Jun 1

Dear sir/mam,

I would like to have an update on the cancellation process..

thanks.


---------- Forwarded message ----------
From: aftab.bharmal@gmail.com
Date:
- Show quoted text -
Subject: Cancellation of service.
To: Wecare
CC:


> Dear sir/mam,
>
> With reference to our telecon, i would like to opt for cancellation of the said service.
> Please cancel the services at earliest. for further communication please contact on 0265-2357356 -
>
> office address. 306 Glacier complex, beside pizza inn, jetalpur road, vadodara gujarat
> Resi : B 3 sanskar tenament, opp C H vidhyalaya, high tension road , subhanpura, vadodara gujarat
>
> Acc. Details are as under
>
> Cafno:134109
> name : Aftab Bharmal
> M .: ********69
>
>
> On , Wecare wecare@metamax.in> wrote:
> >
> >
> > Dear
> > valuable customer,
> >
> > Warm greetings
> > from Metamax...
> >
> > Thanks for writing
> > mail.
> > With
> > reference to your mail dated on 27th May regarding change
> > of address..
> > As
> > requested by you pls find your cafno,customer care no and Email ID.
> >
> > Cafno:134109
> > Customer
> > care no:040-********
> > Email
> > ID:wecare@metamax.in
> >
> > Incase
> > you need any future assistance,do call us on ******** or email us at
> > wecare@metamax.in. well do our best to help you.
> >
> >
> > Regards,
> > Customer
> > support,
> > Metamax
> > communications.
> >
> >
> >
> > ----- Original Message -----
> >
> > From:
> > aftab.bharmal@gmail.com
> >
> > To: wecare@metamax.in
> >
> > Sent: Thursday, May 27, 2010 12:00
> > PM
> >
> > Subject: Fwd: Change of address for
> > service.
> >
> >
> >
> >
> > >
> > > I have taken net connection (wimax) in the
> > name of Aftab Bharmal my username is "aftabbharmal" without the quotes.
> >
> > >
> > > I have shifted to new address as under , and would like to
> > transfer the service at the same address.
> > > Its more then a month and i
> > am unable to use your services. pls arrange the same at earliest.
> > >
> >
> > > If the charges for transfer are as high at 1000 + service tax i would
> > like to cancel the connection. and process refund. Request you to waive of the
> > charges if possible.
> > >
> > > My new address is as under.
> > >
> >
> > > AFtab Bharmal
> > > C/O S J Jadeja
> > > B-3 sanskar
> > tenament
> > > opp C H Vidhyalaya
> > > High tension road,
> > >
> > Subhanpura -vadodara 390007
> > > Gujarat.
> > >
> > >
> > >
> > Waiting for a prompt action - reply
> > >
> > >
> > > Aftab Bharmal
> >
> > > M : 9898 136369
> > > O : 0265 -2357356 - ext
> > 206
> >
Reply

Forward


Reply
|
Wecare
to me

show details Jun 1


Dear valuable customer,



Warm greetings from Metamax...

Thanks for writing mail.

With reference to your mail dated on 1st june regarding cancellation.

We wish to inform you that we have disconnected the internet service from today.Your refund is under process and it will take 40 days to get the refund amount.

Incase you need any future assistance,do call us on ******** or email us at wecare@metamax.in. well do our best to help you.





Regards,

Customer support,
Metamax communications

----- Original Message -----
From: aftab.bharmal@gmail.com
To: wecare@metamax.in
- Show quoted text -
Sent: Tuesday, June 01, 2010 8:59 AM
Subject: Fwd: Cancellation of service.

Dear sir/mam,

I would like to have an update on the cancellation process..

thanks.


---------- Forwarded message ----------
From: aftab.bharmal@gmail.com
Date:
Subject: Cancellation of service.
To: Wecare
CC:



Reply

Forward


Reply
|
aftab.bharmal@gmail.com
to Wecare

show details Jun 1

Dear sir/mam,

I had requested the cancellation since last 4 days..

Pls. note down my address for further contact.

Resi : B - 3 sanskar tenament, opp CH vidhyalaya, High tension road, subhanpura Vadodara

Office : 306 Glacier complex, Beside Pizza Inn , jetalpur road, Alkapuri Vadodara.

Thanks
- Show quoted text -







show details Sep 1

Hello,
Any updates as to why is the delay. ????

On 6/1/10, Wecare wrote:
> Dear valuable customer,
>
>
>
> Warm greetings from Metamax...
>
> Thanks for writing mail.
>
> With reference to your mail dated on 1st june regarding cancellation.
- Show quoted text -
>
> We wish to inform you that we have disconnected the internet service from
> today.Your refund is under process and it will take 40 days to get the
> refund amount.
>
> Incase you need any future assistance,do call us on ******** or email us at
> wecare@metamax.in. well do our best to help you.
>
>
>
>
>
> Regards,
>
> Customer support,
>
> Metamax communications
> ----- Original Message -----
> From: aftab.bharmal@gmail.com
> To: wecare@metamax.in
> Sent: Tuesday, June 01, 2010 8:59 AM
> Subject: Fwd: Cancellation of service.
>
>
>
----- Original Message ----- From: "AFTAB BHARMAL"
To: "Wecare"
Sent: Wednesday, September 01, 2010 1:56 PM
Subject: Re: Cancellation of service.
- Show quoted text -



Hello,
Any updates as to why is the delay. ????

On 6/1/10, Wecare wrote:

Dear valuable customer,



Warm greetings from Metamax...

Thanks for writing mail.

With reference to your mail dated on 1st june regarding cancellation.

We wish to inform you that we have disconnected the internet service from
today.Your refund is under process and it will take 40 days to get the
refund amount.

Incase you need any future assistance,do call us on ******** or email us at
wecare@metamax.in. well do our best to help you.





Regards,

Customer support,

Metamax communications
----- Original Message -----
From: aftab.bharmal@gmail.com
To: wecare@metamax.in
Sent: Tuesday, June 01, 2010 8:59 AM
Subject: Fwd: Cancellation of service.


Dear sir/mam,

I would like to have an update on the cancellation process..

thanks.





--



Reply



Reply
|
Wecare
to me

show details Sep 1

Dear valuable customer,



Warm greetings from Metamax...

Thanks for writing mail.

With reference to your mail dated on 1st September regarding refund..


We request you to pls wait for more 8 to 10days.We will see to that it is processes as early as possible.Pls coperate with us.

Incase you need any future assistance, do call us on ******** or email us at wecare@metamax.in. Well do our best to help you.






Subject: Re: Cancellation of service.