RELIANCE COMMUNICATION LIMITED GSM - Net disconnecting every one hour
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Complaint by: on December 3, 2011, 1:10 am in Mobile Service Providers

Dear sir,
I am Dilip Kumar from Andhra Pradesh, Mobile No:********61. Am using internet on PC through Mobile using reliance. The browsing, connection and everything was fine but the connection will be automatically disconnecting per every one hour. Whenever am downloading large files they are stops in middle because of this problem, i need to download that file from begin but there is no hope is it complete successful. I just wanted to recharge 178 pack on my mobile but if this problem persists i may want to go other operator. But i still prefer Reliance for internet why because good speed and packs. This problem has happen not only this number previously am used ********4 for net on this also i faced same problem. But i didn't get this problem on other operators like IDEA and Docomo. For this issue so many times i called to the customer care(198), but they are useless.

Complainant's Goal: Please do not disconnect internet automatically per one hour
Complainant's Target: RELIANCE COMMUNICATION LIMITED(GSM)
Complaint Location: India › Andhra Pradesh › Hyderabad
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Recent Comments
4.
Fri, 13 Jan 2012 - Business Reply from - RCOMcare (RELIANCE COMMUNICATION LIMITED(GSM))

Hi Dilip,

We have received a note from our customer service team that they were unable to reach you on the contact numbers that have been provided. Kindly provide an alternate contact number to help us resolve your issues.

Regards,

RCOMcare

3.
Wed, 28 Dec 2011  Santhosh

same problem, for me also. this is santhosh from Narsapur, Medak. ph. ********75. Net automatically disconnecting for every one hour. please solve this issue as soon as possible.. thank you.

2.
Fri, 09 Dec 2011 - Business Reply from - RCOMcare (RELIANCE COMMUNICATION LIMITED(GSM))

Hi Dilip,

We have noted your observations regarding the internet issue. The matter has been escalated to our customer service team who will get in touch with you directly to sort out the matter.

Regards,

RCOMcare

1.
Sat, 03 Dec 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to RELIANCE COMMUNICATION LIMITED(GSM) on December 3, 2011, 1:10 am