I have purchased a policy no - C********4 in the name of My son - Harnoor Singh Reen last year. As per agent, I will receive payment of Rs 25000 from 6 year and 55000 PA after 10 years of policy. I opted the plan for future benefit of my child as 55000 amount is pretty handsome amount to deal with running exp going forward. My brother came from Abroad last month and I asked him to take the same plan as it's very beneficial for his child future too. However on watching the illustration, It came to light that the amount told to me was totally non guaranteed. Guarantted is only Rs 25000 PA which will be paid after 10 years of policy date. I was totally showed to know this and called up customer care at that very moment. But the company didn't take any pain on my call. Finally I have registered complaint on TATA AIA website but also of no use. I even didn't get a single revert from the company. I was told by my friend to go for online customer court for quick resolution.
I am in receipt of my renewal premium receipt and I do not wish to pay that as it's purely misselling of Insurance products by telling Lie. Illustration which is getting signed by customer is showing wrong commitment to customer which makes fool of customer because of these facts
1. Premium paid is calculated with 10% interest enhancement however charges paid, etc are not deducted from that amount resulting in increased payout year after year.
2. The Illustration is not signed by the company representative thus there is no guarantee of any thing mentioned on it.
Need to state, the insurance is for the benefit of the customer and not for mere target achievement. I am at a good stage that I have paid only one premium and I got to know these facts otherwise it had been a good loss to me and finally for my Son's future.