I have booked an air ticket from booking ID: NF251343404069 from Delhi to Mumbai in Go air flight G8-162 on Mar 3, 2011. According to make my trip this ticket is fully refundable. Due to some un avoidable reason i could not board the flight and when I checked with the air line for cancellation they told that according to them the ticket is not refundable and make my trip are the travel agent if they say its refundable then they should refund it themselves. When i tried calling make my trip customer care numbers there was no response from them. After that I have send 4 -5 mails to them to refund atleast the taxes on the air ticket but there is no response from them. The first mail which i mailed immediately from the delhi airport on march 3 has the Ref ID:110303-035685. The autogenerated rsponse which I got was they will get in touch with me in next 24 hours but till date no one got in touch with me and their customer care numbers are always busy. Make my trip are the big cheaters.
An email communication has been sent to make my trip on March 15, 2011, 12:03 am
Hello,
Please note that our representative is in touch with you to assist you.
Regards,
MakeMyTrip Care