Dear sir , I had given my phone to micromax service centre in jaipur and now they are not returning back more than a month has been passed and they start misbehaving when asked for phone giving threats of life. i am giving all details. place where phone given Micromax Check Point G-72, B Block, Ganpati Plaza, Near Pizza Hut, M.I. Road, Jaipur, Rajasthan  302001. details of phone:- MICROMAX CANVAS DOODLE 2 MOBILE PHONE MODEL NO A 240 M_IMEI NO.:-********0207923 AND S-IMEI ********0462924 This is to bring to bring to your kind notice that I had purchased Micromax Doodle 2 mobile phone from The Mobile Store , Outside Maxus Mall, Bhayander , Thane for a consideration of Rs 14105 paid in cash vide invoice no.19849/10456111 dated 17/12/2013 which comes with a 12 months Warranty. The said goods are suffering from the following defects from date 11/09/2014 and deposited Vide Jobsheet No. W020319-0914-12174339 to them for replacement as told by them on 15/09/2014 :- 1)Automatically getting on and off . 2)Many features as promised are not working properly. I have reported the above matter to their service centre and visited several times but despite all my pleadings and their staff start misbehaving with me and have not made good the defect in the goods which is indeed regrettable and highly unbusiness like.They promised me to return goods within a week time but now more than a month has been passed and they had not done anything. It seems I had made a very big mistake in choosing Indian brand like Micromax. On account of your aforesaid dereliction of duty and failure and neglect to rectify the same I have suffered lossed of Rs.50,000 and incureed expenses of Rs. 3000 which they are liable to compensate to me. As I had purchased phone for my business purpose and due to their negligence my business is affecting very much as now I am having no contacts with clients and missed a very important deal due to their mistake. I request hereby to : (i) replace it with new as the same is in warranty period. (ii) Pay compensation for the financial loss with interest cost which I suffered due to their negligence. Ankit Surana ********55