Kaunsa.com. No delivery no refund.-kaunsa.com- iComplaints.in

kaunsa.com - Kaunsa.com. No delivery, no refund.

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Complaint by: John on November 29, 2013, 10:25 am in Online Shopping

My order number KA/186349/I1FHKRIW for a Canon 60D camera was placed on 7th Nov 2013 paying Rs 34885/- The product is not yet delivered. I asked them to cancel the order and they asked me to send an email. I did send an email. No information about the refund yet.

Complainant's Goal: To get my money refunded

Complainant's Target: kaunsa.com

Complaint Location: India › Karnataka

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Fri, 29 Nov 2013 - Business Reply from - Kaunsa.com (kaunsa.com)

Dear John,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 29 Nov 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 399515 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team

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