Apple India - IPHONE 5S is getting Shut down minimum thrice in a day
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Complaint by: Sarath Chandran on March 29, 2017, 12:18 pm in Mobile and Cell Phones
I brought Iphone 5S just one month before. I facing the a problem of automatic shut down minimum thrice in a day from the day i purchased the phone. I went to the Istore twice and they formatted and gave me back. I am still facing the issue. Now when i complained they are saying that you go to the service store and leave your phone and live. they do not give any alternative phone to use or will not commit any timeline for repairing. they were saying that you will have to wait 48 hours to check the issue and will give the phone only after 15-25 days. the agent took the call was rude and he is not ready to listen to my requests.
Complainant's Goal: Resolving the issue
Complainant's Target: Apple India
Complaint Location: India › Maharashtra
Recent Comments
Screen getting blank during ringing time of call.
Previous to this I have made this complaints in nearest Apple Store.
Since they replaced the phone but the replaced phone is having the same issue.
I don't know what was the issue in the previous phone & in new phone.
I think we are only paying price for the brand not for the phone...