Maxx Mobile - I am not satisfied with your product and service
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Complaint by: harakchand on April 13, 2010, 10:07 pm in Mobile and Cell Phones

sir, i purchased maxx mobil from delar bharat kumar at 323,mint street .which are not used from purchase date .the resion is fault in mobil instrument.for that i giver for services b sumermal bmnb Add to Contacts
To: customerservice@maxxmobil.in
Cc: hpvp22@yahoo.co.in


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Sir,
I have bought a MAXX mobile, model no.MX465 which i bought from RS Communication, no. g35, Kalyan Trade Center, no.18 wallar road, mount road, chennai - 600002.The IMEI no of the mobile is 35********18831. The mobile I purchased is not in function from the day i purchased, and i have given it back to Your above said dealer for service. The dealer given back to me saying that the mobile is functioning properly on 18/03/2010. But I found the mobile is not functioning and i have again give it to your Dealer for service, on 19/03/2010. And till today i have not received my mobile. Therefore I request you to look forward in the matter and request you to give me a fresh mobile instead of the repaired one.
And also give proper direction to the dealers regarding the matter arised for my mobile.
Kindly do the needful.
Thanking you.
Reply soon.
My postal address is
Sree Riddhi Siddhi Online
No. 323, Mint Street,
Chennai-600003.
Phone : 044-42053619
mobile : ********46.
ut yet not working .below i mail to company.

Complainant's Goal: company services man come and collect for services
Complainant's Target: Maxx Mobile
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
9.
Sat, 11 Oct 2014  amarnath

sir i am purchase my maxx mobile from shree jalaram mobile jadavben chawl shop no-1 main kasturba road borivali (e)mumbai-400066
on 10/7/14 after 1 month my mobile is not fungsaning proper so i am given my mobile to service center in borivali thakkar mall on 10/8/14 but i cant recive my mobile when i am going to service center he alwes toled me come after 15 days
i was gone 2and 3 time he was toled alwes same things to come after 15 days mymobile imei no is ********1641907 model no mx152t i requested to look forwed plesss and give replaye on my same email id
thank you sir

8.
Sat, 11 Dec 2010  amit s vashikar

you product maxx mobile not good product comp ire to other product

7.
Fri, 03 Dec 2010  rohit

I support this complaint.
Dont give ur mobile for service in mount road / parrys / & bussness related area they all r like fraud & they dont treat custemer well

6.
Fri, 12 Nov 2010  Ujjwal Halder

I am not satisfied with your service. Due to LCD problem I have submit my maxx mobile model mx443, to your authorized service centre howrah "Mobile Hub" located 77 chintamoni day road,on dt. 20.10.10. But 20 days has gone i can't any responce.Now, sorry to say i will complain The Congumer Forom for your abnormal service sence.

5.
Mon, 20 Sep 2010  sunny

I support this complaint.i got the one year of gurantee on maxx mob.gc121.but i dont know the service center location.i just used this mobile only for 3 months.and it is not working.

4.
Fri, 10 Sep 2010  Mangesh Shinde

With due respect to your organization, I am compelled to express my agony in purchasing a handset from your array of products.

I have purchased MAX 475 mobile on 28th May ,2010. (Inv : 6231 / Mobile World Bhandup)
IMEI : 35********03935

Due to some technical problem i have shown this mobile to thane service center on 16th july10,
They have reported that it is in dead condition & they have to keep it for servicing at more than a week day.

Again same problem crop up on 12th August,10. Till today i haven’t received it back.

I personally believe i would commit mistake choosing this model. Within 4 months, I have kept it > 30 days for repairing which has adverse impact on my business . It is not possible for me to keep this handset for servicing after couple of weeks.

I request you to replace this handset immediately & provide me new one.
*****
On 3rd Sep I have been told by Service center (thane) executive that handset is ready.
Today I called from Service center regarding handset status, she replied it is not yet get repaired & they are not sure when it will be completed.

I have informed this to to your customer executive (MAX) who inturn replied to visit service center.
I can not waste my time to visit service center frequently. When i ask about replacement of handset
support desk told that it is not possible & customer have all the rights to go to consumer court. I have experienced such kind of poor response first time in my life...

I personally believe I have been deceived by MAX which force me to take further legal action.
I will put forward my grievance to the legal authorities for further advice and action …


Mangesh shinde
********51

3.
Tue, 20 Jul 2010  shivam

their is na java scriot in maxxMQ340 game will not supported when download through internet

2.
Thu, 29 Apr 2010 - Business Reply from - Maxx Mobile (Maxx Mobile)

Dear Sir,

Thanking you for your interest in Maxx Products.
Request you to kindly provide your ASC name and service receipt no. for the further assistance.

For any further interaction on product related issues, please interact with us on complaint@maxxmobile.in.
For any further interaction on product service related issues, please interact with us on support@maxxmobile.in.
For any further interaction on new ideas & suggestion to improve Maxx product & Maxx services, please interact with us on info@maxxmobile.in.

Glad2Help
Maxx CC Team
1800 22 6299

1.
Thu, 29 Apr 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Max Mobile on April 29, 2010, 1:44 pm