I have took the ticket Vide PNR No.********60 Dt.15/12/09 by Lichchavi Express Train No.4005/4006 for BSB To New Delhi of IIIrd AC ont that date the train was late more than 12 hour's hance I was canceled my program and logged canellance through agency for the refund.
the concerned agency refund us only Rs.388/- on fifteenth July-2010 after passing such a long period. As per Railway rule which I know that if train was late more than three hour's than full reimmberment is occured than why I was paid only Rs.388/- by the agency. My request is please reimberse to me the balance amount.