HDFC CREDIT CARD RECOVERY EXECUTIVE - Harassment from Credit card executives
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Complaint by: Kamal on September 16, 2010, 5:41 pm in Banking and Finance

My father and mother are holding HDFC credit Cards since 4 years.
My gfther and mother are in kashmir at the moment and due to prevaling situation in kashmir they are stuck there.
I got a call from som Gautam Sharma calling from 011 45315300 and he said he was calling from HDFC bank at Rajouri Garden New Delhi. I explained to him about the situation as my father and mother are not in town and he harrased me on phone and said I will send you guys who will take money out of you. I have no idea of my my father & mother's credit card deatils nor I have any information about the dues or outstanding. I am not in a postion to pay the outstanding dues on the card. I told him they will be back in town with 10 days and they will atke care of the dues. Amount due is Rs5000.
I dont think if somebody takes care of these complaints or is it just the waist of time.
I have seen may complaints and I dont think HDFC care about these complaints.

Complainant's Goal: Harassment from Credit card executives
Complainant's Target: HDFC CREDIT CARD RECOVERY EXECUTIVE
Complaint Location: India › Delhi › New Delhi
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Recent Comments
1.
Fri, 17 Sep 2010 - Business Reply from - HDFC Bank (HDFC CREDIT CARD RECOVERY EXECUTIVE)

Dear Kamal,

Please accept our apologies about the calls. To able to assist you further, could you please email us at talktous@hdfcbank.com with the credit card number, contact details and the reference id TTU00104********0. As soon as we receive this information, a bank representative shall ensure that these calls stop.

Assuring you of our best services always.

Regards, Customer Assistance, HDFC Bank