Dear Sir,

My phone is Over heated. Due to overheating problem, my phone is fall down the ground last month, after that my phone has multiple cracked on i phone's screen. Device never gives me any type of message due to overheating. Some times my i phone 6S display has been gone and hanged. when i am on call and internet surfing heating problem is too high. To shortout this problem i went to apple service center, they told me this is software updated problem and updated the software and tell me now! my problem has been solved. But my phone's heating Problem as it is. Then i called your IBR Apple Support, they tell me follow the instructions, i follow it, but my problem as it is. Apple India not take any action. my phone may be blast or my skin may burn.
Then today i called IBR Customer Care they are telling me same process to follow. Case No. 100049651429.



Thank you



Hemant Singh
********87
I phone 6S
Serial No: F17RN2U6GRY7
IMEI : 355********4887