I have placed an order on 08-March-2014 for SAMSUNG GRAND QUATTRO WHITE with order id 100016105 named

on Ankit Srivastava. The order costs to me Rs. 12,947.78 which I have paid on spot during order of this

product as they don't provide COD(I have paid this order by collecting some money from friends which I

have to return to them too).

Before placing order to them I have called to their Customer support number, to confirm that order is

in stock or not. They told me that it is in stock and if I order, it will be delivered within a week.

After a week when I didn't received my order, I have called them on number 1********177 and they

started responding that your order will be shipped this friday. After some week passed, they didn't

pick the call. After so much try they pick and started telling that it will be delivered in next week

which passed my several weeks.

Even once I have been told that my order will be dispatched today but that day never comes.

Finally, after 55 days passed I have been told that they will dispatch my order as soon as they will

receive stock(which i have been told earlier that they have stock).

Now from a week back there number is unavailable and even they not responding the ticket.

Please try best to resolve my problem. Its mentally hurting me as days are passing.

INVOICE:

Your Invoice #100005274 for Order #100016105
Billing Information: Payment Method:
Mr. Ankit Srivastava
D-358, 4th floor
ganesh Nagar Pandav Nagar Complex
near mother dairy
Delhi, Delhi, 110092
India
T: ********66
EBS Payment Gateway


Shipping Information: Shipping Method:
Mr. Ankit Srivastava
D-358, 4th floor
ganesh Nagar Pandav Nagar Complex
near mother dairy
Delhi, Delhi, 110092
India
T: ********66 Free Shipping - Free
Item Sku Qty Subtotal
Samsung Galaxy Grand Quattro White 3SL50BB 1 Rs. 12,390.22
Subtotal Rs. 12,390.22
Discount Rs. 991.22
Grand Total (Excl.Tax) Rs. 11,399.00
VAT 12.5% (12.5%)
Rs. 1,548.78
Tax
Rs. 1,548.78
Grand Total (Incl.Tax) Rs. 12,947.78