Dear sirs,

Pls check the below mail history i m not getting any response from times india shopping they are really bastards after taking the payment they r not responding my mails & calls Times shopping is big fraud and cheater pls help me.

Thanks,

---------- Forwarded message ----------
From:
Date: Fri, Oct 15, 2010 at 9:09 PM
Subject: Re: Fw: Re: Services -Order # 112621373 - Reminder -3
To: Complaints , customerservice@indiatimes.co.in, icare
Cc: Mailsupervisor , callsupervisor@indiatimes.co.in


Reminder - 4


On Wed, Oct 13, 2010 at 7:40 PM, wrote:

Reminder - 3 This is really disgusting service for times group customers,i called customer care more than 20 times i m getting only one reply technical issue and no one is treating in well behaved manner,i must say i really had an pissing experience times india shopping as long as company were paying salaries to this irresponsible and lazy careless staff,specially sandeep i,ve told u 100of times that treat my case as special requests and arrange the delivery for shipment asap,but no one is caring whats going on with customers end this is really pathetic.

I,ll lift the issue to the extreme level which can be very causefull for the times group image and everyone will be responsible.If the needfull will not be done with immediate actions.Since the cheque payment is cleared for the product and again due to laziness not updated in times website check the attachment clearly mention that payment got drawn and reflected in "Times Internet Ltd" account.and i did not got any response for the product shipment and for address query.I need an serious action and escalation process from the board members or responsible management team.



On Wed, Oct 13, 2010 at 5:20 PM, wrote:

Reminder - 2

On Mon, Oct 11, 2010 at 7:03 PM, wrote:

Sandeep,

As per our telephonic conversation dated:11-Oct,Thanks for updating me the status for my order,Since i have spoken with icici customer service request them to enabled speed cheque clearing system they,ve informed me that the cheque will be clears by tomorrow i.e 12-10-2010, or so one day or two.

Sandeep you were supposed to update me the status of product availability on before eod today 11-10-2010,i did not get any response from you..??? i kindly request you to check with the vendor and arrange the delivery asap with the needful conditions as i have clearly mention that i need delivery by 13th-Oct,i request escalation team and management pls treat my request as special case and do the needfull.

Thanks,


On Mon, Oct 11, 2010 at 2:59 PM, Complaints wrote:

Dear
We thank you for contacting indiatimes shopping.

With reference to your below mail and as per our discussion over the telephone, we would like to update you that for the subjected order number the payment is not received to us and it takes 5 working days for us to get the payment. Once the same is received to us we will coordinate with the merchant to get the delivery arranged.

We thank you for your time and patience. We value you as a customer and your satisfaction is most important to us.


Thanks & Regards,



Sandeep Pawar

indiatimes Shopping

Email: complaints@indiatimes.co.in | Web: www.shopping.indiatimes.com
From:
Sent: Sunday, October 10, 2010 2:03 AM
To: Mailsupervisor; customerservice
Cc: jaideep.bose@timesgroup.com; Callsupervisor; Complaints; nternational.adsales@indiatimes.co.in; reportanerror@indiatimes.com; Websupport; Renew; DEEPA PRABHU; GAYATRI PATGAONKAR; Gautam Shelar; Dinesh Das; Ramya Sridhar; sanjay.vasudeva@indiatimes.co.in
Subject: Re: Cheque Dispatched - Order # 112621373 - Reminder -2

Reminder - 3

On Sat, Oct 9, 2010 at 3:16 AM, wrote:

Reminder - 2 and even after frequent escalation I did not recieved any response from any times india staff,no one is caring or taking responsibilty for the image of times india group..??? if the needfull will not be done with an serious action i will publish this all mail history to media and news papers..Is this the service you are giving to times India customers..???????

On Thu, Oct 7, 2010 at 4:32 PM, wrote:

Reminder -1 Since the cheque was dispatched 05-10-2010,Kindly update me accordingly and do the needfull with required action for the below address query.

Thanks,


On Wed, Oct 6, 2010 at 4:39 AM, wrote:

Hello,

I have dispatched the cheque to the given address via "The Professional Courier" with Consignment # NZB 092918,I request you pls dispatch the product asap since i already and clearly mention that i need this product for my loved ones birthday which is one 13-Oct,So kindly request team to pls send it on or before 13-Oct since this was my first purchase to times shopping after pls remain my trust and patent image of times group since i hear and see lots of cases complaints of times shopping in consumer compliants & RTI section even after all that i m doing an first purchase so pls maintain my trust.

Pls make sure the below shipment address all address is correct including pin number and everything except City,s name by mistakenly i have entered "Hyderabad" instead of "Nizamabad".marked in red pls make sure before dispatching product.


On Fri, Oct 1, 2010 at 2:01 AM, wrote:

Reminder - 2 and FYA

On Wed, Sep 29, 2010 at 9:07 PM, wrote:

Reminder - 1 and FYA


---------- Forwarded message ----------


Hi,

I dont have facility to pay cheque in multi state banking i have just got to know from bankers that it will take almost an month for clearance New delhi branch account So i request kindly pls send me the bank account details of "india times shopping" in order to cash deposit in account my order number is 112621373.


Product Summary

0.06 Cts Beautiful Diamond Ring 0.06 Cts Beautiful Diamond Ring

Quantity : 1

Single Unit Price : 1499.00

Shipping Charges : 0.00

Gift Wrap : 0.00

Total : 1499.00




Order Summary

Order No.:112621373

Order Date:Sep, 29 2010

Total No of items:1


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