bsnl mobile - Cheating with Customer
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Complaint by: Anoar on April 16, 2013, 2:02 pm in Telecommunications

On 09/04/2013 i got a SMS as below:
"Thanks for subscribing Career Pack from Handygo at 09/04/2013 06:54PM fro Rs8 Valid till16/04/2013. To unsub, SMS STOP to 155223 or Call on 155223 Toll free." and Rs8 was deducted from my balance.

As i neither make any request for such activation, so i want to try to cancel through phone calling, but unfortunately nobody is there to receive my call at the above said number (155223), or even the 24hrs help line (********65). After trying whole day i leave it up. I also tried the same thing for next few successive days and got the same result. After failed i stop it through STOP messaging, and my problem temporarily solve but without returning my balance (Rs8 which was deducted for the activation). The extreme frustration was that, I got the same SMS and activation on 16/04/2013 and again Rs8 was deducted from my balance. Again there was no body to receive my complaints.

Please help.

Complainant's Goal: To refund balance and punishment for employes connencted with the harrashment
Complainant's Target: bsnl mobile
Complaint Location: India › West Bengal › Murshidabad
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Recent Comments
1.
Sat, 11 May 2013  Tomy Abraham

Even I face the same problem..I have never subscribed anything..But I get this message every week & RS 8 gets deducted every time. I sent the STOP sms to 155223 many times & I get reply saying that there is no subscription. Any idea how to get this resolved?