bsnl mobile - MOBILE STOLEN
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Complaint by: on December 28, 2013, 10:15 am in Mobile and Cell Phones

My mobile got stolen. IF its possible please track my mobile. Here is the detail:
Mobile Name : XOLO PLAY T1000
Mobile Number on that mobile : ********20
IMEI No of mobile : ********0021904
Mobile Owner : Saurabh Tripathi (contact number : +91-********14)

Complainant's Goal: Track Mobile
Complainant's Target: bsnl mobile
Complaint Location: IndiaKarnataka
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Recent Comments
1.
Thu, 25 Sep 2014 - Business Reply from - XOLOCARE (bsnl mobile)

Dear Mr. Tripathi,

Greetings of the Day!

Thank you for addressing your grievance to us.

Firstly, we are sorry to know that your handset has been lost. With reference to your query, kindly get in touch with the service provider (Airtel, Idea, Vodafone etc.) and they will assist you regarding your concern.
With reference to your issue, we regret to inform you that we are unable to help in this issue as we are only the manufacturer of the product and we have no rights to trace or deactivate the mobile from our end, for the same you have to contact your service provider, they could help you in this regards.
We hope this information will be useful to you.
Lastly, we apologize for our inability to serve you directly.
We appreciate your support and patience and assure you of our best services always.

Warm Regard’s

Bharti Singh Rawat
XOLO Care
www.xolo.in