Hello Sir/Madam,

I had purchased the computer hardware parts & assembled, installation the computer from Zip Infonet Systems, SCO-94-95, Ground Floor, Sector-34 A, Chandigarh - 160022 , India on dated 11-10-2010. I have a copy of hand written bill on his shop's letter-pad with item's description/details, date, amount & owner signature.

Never visit on this shop you may be cheated by them.

Complaint Against : Address and Phone number of the Shop:
Mr Sunil Gandhi, Mr Sumit Malik
Zip Infonet Systems
SCO-94-95,Ground Floor, Sector-34 A, Chandigarh - 160022
Phone: 0172-5003510, 3018654
Mobile: 98148-54148

1) He installed the low cost, faulty motherboard in the system Model Number - ASUS M4A78LT-M LE. When I asked him to replace the new faulty motherboard. He denied to replace the motherboard and asked it will be repaired by the service centre. But I told him I purchased a new motherboard, you should replace it. But he didn't listen to me. After that I went to service centre & requested to replace the new faulty motherboard. At last a number of requests I got replaced the motherboard from the asus service centre.

2) The shop owner cheated me by taking the excessive amount Rs. 800/-. He fraudulently given me a low cost motherboard Model Number - ASUS M4A78LT-M LE which cost is Rs. 2850/- and charged Rs. 3650/- for the higher model number. When I came to know same motherboard price from his nearby shops. They told me that I have paid the amount for higher model & shop keeper given me a low cost motherboard. After that I informed/talked with the shop owner & asked him to refund the over charged amount Rs. 800/- or give me a higher model of motherboard for which you have taken the amount. But, he refused to refund the over charged amount & denied to replace the low cost motherboard with higher model motherboard for which I had paid the amount. They are big cheaters & liars.

3) He installed the unlicensed pirated Windows, MS-office in the computer which crashed within 2 days. When I asked him my computer windows has been crashed. He again installed the pirated Microsoft Software's in the system. He daily installs the pirated, unlicensed windows software's in a number of computers and charge between Rs. 250 to Rs. 400/- from each customer. Please take an immediate action against them so that piracy can be controlled and no one can be fraudulently cheated by them & customers can get original Microsoft software.

My friend suggested me to approach you so that I can get back over-charged amount Rs. 800/- which he taken fraudulently.

I hope you will solve my problem asap.

Thanks
Geet
geetkhs@gmail.com