To

Central Railway

Passenger Complaint Dept.



Sub : TICKET ASKED FOR JAMMU-TAWI TO JAIPUR (RESERVATION UPTO DELHI), BUT WRONG TICKET ISSUED FOR JAMMU-TAWI TO DELHI.

REF : TICKET NO. ********



I have filled up Railway Reservation Form for booking of railway ticket as under :



Tr. No. : 12266

Train Name : Duronto Express

Journey Dt : 2-7-2011

Class : Sleeper

Station from : JAMMU-TAWI to JAIPUR (Reservation upto Delhi)

Reservation Upto : DELHI S. ROHILLA

Ticket upto : JAIPUR

Passenger : RP Gupta (M-49)/ Puja Gupta (F-45) / Ankur Gupta (M-22) / Chetali Gupta (F-18)

Ticket booked on : 19/5/2011 at 13.17 Hrs from Wardha (Main) Railway Station



However, the ticket booking clerk at Wardha (Main Railway Station) denied to give the said ticket i.e. Ticket from JAMMU TAWI to JAIPUR

RESERVATION UPTO – DELHI S. ROHILLA. Instead of this the ticket booking clerk issued the following ticket – JAMMU TAWI to DELHI S. ROHILLA only.

The ticket booking clerk was a lady whose name is not known to me.



The details of the ticket issued are as under :

Tr. No.
Train Name
PNR
Journey Dt
Destn-From
Destn-To
Class

12266
DURONTO EXP
232-0701654
02.07.2011
JAMMU-TAWI
DELHI S. ROHILLA
SL




As per railway rules, I must get the ticket from JAMMU-TAWI to JAIPUR.



I request you take action against the concerned booking clerk and arrange to issue the ticket JAMMU TAWI to JAIPUR (Reservation upto Delhi S. Rohilla).

Please reply urgently.



Thanking you,



Yours faithfully,

Sd/-

(R.P. GUPTA)

Mobile No. 0********60

Address – Qtr No. M-3 / C-2, Lloyds Nagar

Wardha-442 001 (Maharashtra)