THE FOLLOWING COMPLAINT GIVEN TO UCO BANK MOGAPPAIR BRANCH, CHENNAI ON 12.11.2013.
Dear Sir,
I am G.S. RAVEENDRA & I have an account in UCO BANK,
MOGAPPAIR BRANCH, CHENNAI, my savings a/c # 23********1691
with Debit card
Last week on nov 5, i have purchased some items in Reliance
Fresh, Korattur branch in chennai for Rs.263/42 but the
cashier swiped the debit card with amount of Rs.26,300/42
wrongly instead of Rs.263/42. I have received SMS confirming
the same amount.
Called the reliance manager n informed the same, he
immediately cancelled the sale i.e. VOID SALE. Manager
confirmed that your amount will be credited to my a/c by
next day but till today the amount not credited in my
a/c. Today nov 11, he checks with his bank i.e. HDFC
BANK [RELIANCE FRESH A/C] they are informing this amount not
credited in reliance a/c n also confirms this is due to VOID
SALE.
Please advise the status of this amount [Rs.26,300/42],
please check and advise where this money will go ?
Reliance has given transaction code 032225 to check the same
with UCO.
Need your immediate action and transfer the same to my a/c
urgently.
This is my humble request.
Awaiting for your reply.
Thnx n Regds / Raveendra GS.
TILL TODAY 20/11 I HAVE NOT RECEIVED ANY REPLY TO THIS COMPLAINT.