ExpressCakesDelhi - Website not delivering product which is ordered online and paid.
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Complaint by: Harsh Vardhan on February 25, 2014, 6:54 pm in Online Shopping

I have ordered a cake from this website online. The below is the order details

Dear Customer,

Thank you for your order from http://www.ExpressCakesDelhi.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : order@yashflowersgifts.com.

ORDER DETAILS:
Merchant Site URL : http://www.ExpressCakesDelhi.com
Order Number: DECD-1302201422 Order Received: Feb 13, 2014
Total Amount : INR (Indian Rupees) 1070.00
State Bank of India Account Holder : Mr. Harsh Vardhan
Billing Address : (As entered by the Customer)
Victorian haven
Bangalore Karnataka
560071 India
Customer's Phone Number : ********94
Customer's E-mail ID : harshsing121@gmail.com
Customer's IP Address : 122.172.197.112


After placing the order the website never responded and they have already charged me from the cc-avenue payment gateway. Now they dont even respond to the no. given on their websites. I even asked the cc-avenue to provide me details of the merchant but they failed to do so. This is a fake website and they charge the customer for fake. And it's a shame that cc-avenue which is famous website has given them their gateway to recieve payment online.

Complainant's Goal: I want my money back which is charged without the good being delivered
Complainant's Target: ExpressCakesDelhi
Complaint Location: IndiaKarnataka
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