This is to draw your attention towards two companies in the name 'www.naaptol.com' operating from Azad Nagar, Thane West selling various items with the help of their website and 'Alpha Radios' alias 'Nikon Systems Pvt. Ltd.' selling products under the brand name of 'VOX'.

I had purchased a Vox Tablet worth Rs. 6298.00 under Naaptol Order No. Order no.4127918 in June 2012. The item turned out to be defective and after filing a complaint with the company they had asked me to return with an assurance of replacement of the same but since then Naaptol and its associate 'Alpha Radios' playing hide and seek games and for last 4 months they are just giving excuses such as the replacement is being sent to my Delhi address (whcih I had left in June, 2012 and had intimated Naaptol months back), by sending a cheaper and defective model and then taking it back and now, after 4 months, they have sent me the same old defective piece. They are now trying to escape from their responsibilities with an excuse of '6 months passed' which is their intensional strategy.

Earlier, I had purchased another item LG Fathom Mobile phone worth 6198.00 from Naaptol via order No. 3098037 which too was of very poor quality and the battery life of the phone is less than 1 day. Naaptol refused to do anything about the complaint with the same excuse of '6 months old case'.

www.naaptol.com is operating from the following premises in Thane.

Number 11, Conopus,
Kabra Galaxy Star-I CHS,
Brahmand, Azad Nagar,
Thane West 400 607
www.naaptol.com

An FIR against www.naaptol.com has already been initiated with Thane Police, Hyderabad Police and Delhi Police.

'Alpha Radios' alias 'Nikon Systems Pvt. Ltd.' is operating from the following premises in Noida.

'Alpha Radios' alias 'Nikon Systems Pvt. Ltd.'
D-47, Sector - 7, Noida - 201301, UP
Tel. 120-4248888, 4553012, 4553014, 4553015

An FIR against 'Alpha Radios' alias 'Nikon Systems Pvt. Ltd.' and also against 'www.naaptol.com; has already been initiated with Hyderabad Police and Noida Police.

Earlier I had purchased an LG Fathom mobile phone worth Rs. 6000.00 + and that item too having weak battery which do not last 24 hours from the day one of purchase. Naaptol brushed away the complaint by saying 'its 6 months old' which they are trying to do once again with the 'Vox' tablet by delaying the replacement process.