From: Hrd [mailto:hrd@rambalindia.net]
Sent: Tuesday, March 29, 2016 3:16 PM
To: 'Hariharan, Pushkala (CHN), Vodafone India'; 'Corpcollection Chn (CHN-NE)'; 'enterprisecare.tn@vodafone.com'; 'M, Rahamathullah (CHN), Vodafone India'; 'Anil BNV (CHN)'
Cc: 'VS Vaidyaraman'; 'headhr@rambalindia.net'; 'edp'
Subject: RE: Vodafone Signal Problem - Reg.
Sir / Madam,
There is no improvement in Vodafone signal. There is no action from the past 8 months. Vodafone signal problem have not been solved at our premises. Kindly take necessary action to resolve this issue immediately otherwise we will take legal action against Vodafone services.
Regards
P.Prabu
From: Hrd [mailto:hrd@rambalindia.net]
Sent: Thursday, February 25, 2016 11:47 AM
To: 'Hariharan, Pushkala (CHN), Vodafone India'; 'Corpcollection Chn (CHN-NE)'; 'enterprisecare.tn@vodafone.com'; 'M, Rahamathullah (CHN), Vodafone India'; 'Anil BNV (CHN)'
Cc: 'VS Vaidyaraman'; 'headhr@rambalindia.net'; 'edp'
Subject: RE: Vodafone Signal Problem - Reg.
Madam, What is the status of this issue? Your service is very worst & lethargic condition.
From: Hrd [mailto:hrd@rambalindia.net]
Sent: Monday, February 22, 2016 3:49 PM
To: 'Hariharan, Pushkala (CHN), Vodafone India'; 'Corpcollection Chn (CHN-NE)'; 'enterprisecare.tn@vodafone.com'; 'M, Rahamathullah (CHN), Vodafone India'
Cc: 'VS Vaidyaraman'; 'headhr@rambalindia.net'; 'edp'
Subject: RE: Vodafone Signal Problem - Reg.
Madam,
We have not received your reply as the below mail. Kindly give your final opinion. What you are going to do this issue? We cannot wait no more. Such a long period we have waited. Find the proper permanent solution or else we will move on alternative opinions either Airtel or Aircell.
Regards
P.Prabu
From: Hrd [mailto:hrd@rambalindia.net]
Sent: Saturday, February 20, 2016 9:49 AM
To: 'Hariharan, Pushkala (CHN), Vodafone India'
Cc: 'VS Vaidyaraman'; 'headhr@rambalindia.net'; 'edp'
Subject: RE: Vodafone Signal Problem - Reg.
Madam, Update the status of your team visit please.
From: Hrd [mailto:hrd@rambalindia.net]
Sent: Thursday, February 18, 2016 9:38 AM
To: 'Hariharan, Pushkala (CHN), Vodafone India'
Cc: 'VS Vaidyaraman'; 'headhr@rambalindia.net'; 'edp'; 'M, Rahamathullah (CHN), Vodafone India'
Subject: RE: Vodafone Signal Problem - Reg.
Madam,
Your team not yet visit here. Please do your activities faster. Why you making us in trouble?
Regards
P.Prabu
From: Hariharan, Pushkala (CHN), Vodafone India [mailto:Pushkala.Hariharan@Vodafone.com]
Sent: Friday, February 12, 2016 10:12 AM
To: HRD Rambal Thiruporur
Cc: 'VS Vaidyaraman'; headhr@rambalindia.net; edp; M, Rahamathullah (CHN), Vodafone India
Subject: RE: Vodafone Signal Problem - Reg.
Hello sir,
Our team is coming there on 15th feb 2016 to do the feasibility survey. Kindly permit us, post survey will be able to send you the plan of action.
Regards
Pushkala.H
From: Hariharan, Pushkala (CHN), Vodafone India
Sent: Thursday, February 11, 2016 6:32 PM
To: 'HRD Rambal Thiruporur'; Corpcollection Chn (CHN-NE); M, Rahamathullah (CHN), Vodafone India
Cc: 'VS Vaidyaraman'; headhr@rambalindia.net; edp
Subject: RE: Vodafone Signal Problem - Reg.
Hello sir
Already we had installed 6 repeaters at your office location.
Please permit our team to conduct a survey by tomorrow. Post survey will be able to send a confirmation on what exactly the issue .
Regards,
Pushkala.H
From: HRD Rambal Thiruporur [mailto:hrd@rambalindia.net]
Sent: Thursday, February 11, 2016 3:37 PM
To: Hariharan, Pushkala (CHN), Vodafone India; Corpcollection Chn (CHN-NE); M, Rahamathullah (CHN), Vodafone India
Cc: 'VS Vaidyaraman'; headhr@rambalindia.net; edp
Subject: RE: Vodafone Signal Problem - Reg.
Madam,
We are facing this issue daily @ 24 hours in a day. Mr.Dinakar Survey executive have visited our factory every month & analyzing the issue but no improvement. You have fixed addition repeater but there is no use. Still the problem is existing. Long distance of tower only the issue for receiving the signals.
You said no signal issues means then what is the problem?
What is your action to find the problem?
What are the steps you have taken to resolve this issue which is notice by us continuously?
Regards
P.Prabu
From: Hariharan, Pushkala (CHN), Vodafone India [mailto:Pushkala.Hariharan@Vodafone.com]
Sent: Thursday, February 11, 2016 3:14 PM
To: HRD Rambal Thiruporur; Corpcollection Chn (CHN-NE); M, Rahamathullah (CHN), Vodafone India
Cc: 'VS Vaidyaraman'; headhr@rambalindia.net; edp
Subject: RE: Vodafone Signal Problem - Reg.
Hello sir
We had done the survey recently also and we observed that no signal issues on that day. Recently only we had installed the necessary repeaters at your respective locations.
Kindly observe the signal strength and please send us the feedback like ,
1) Issue with voice/date
2) Are you facing the issues only during particular time period(for example one hour, two hours), ??? or you are facing it daily.
Please share us the feedback.
Regards
Pushkala.H
From: HRD Rambal Thiruporur [mailto:hrd@rambalindia.net]
Sent: Thursday, February 11, 2016 1:18 PM
To: Hariharan, Pushkala (CHN), Vodafone India; Corpcollection Chn (CHN-NE); TN, Enterprise Care, Vodafone India (External); M, Rahamathullah (CHN), Vodafone India
Cc: 'VS Vaidyaraman'; headhr@rambalindia.net; edp
Subject: FW: Vodafone Signal Problem - Reg.
Dear Sir / Madam,
Signal issue in our concern is frequently happening. Every 15 days we are mailing you & speaking with you to resolve this issue. But there is no proper action & permanent solution in your side. This issue happening due to long distance of Signal Towers. We have more than 70 connection in our Rambal Ltd - corporate office, Thiruporur Division & Ambattur plant. Now we are going to extend our factory & also needed new connections in future. We feel very bad for your worst & lethargic services. Please improve your services. Kindly make site plan to fix tower at our factory premises. Otherwise we will go for alternative options to Airtel or Aircell. They are given their proposal for site plan & ready to fix the tower at our factory premises. Kindly give your final feedback for this issue.
Regards
P.Prabu
From: Hrd [mailto:hrd@rambalindia.net]
Sent: Monday, February 01, 2016 5:18 PM
To: 'Hariharan, Pushkala (CHN), Vodafone India'; 'M, Rahamathullah (CHN), Vodafone India'
Cc: 'VS Vaidyaraman'; 'edp'
Subject: RE: Vodafone Signal Problem - Reg.
Madam,
Update the status please. We are in trouble kindly resolve this issue immediately. Your process of service is very slow. How we can manage this? Are you in service end how you making delay.
Regards
P.Prabu
From: Hariharan, Pushkala (CHN), Vodafone India [mailto:Pushkala.Hariharan@Vodafone.com]
Sent: Thursday, January 28, 2016 10:06 AM
To: HRD Rambal Thiruporur; M, Rahamathullah (CHN), Vodafone India
Cc: 'VS Vaidyaraman'; edp
Subject: RE: Vodafone Signal Problem - Reg.
Hello sir
Ok I will arrange for survey.
Regards
Pushkala.H
From: HRD Rambal Thiruporur [mailto:hrd@rambalindia.net]
Sent: Wednesday, January 27, 2016 5:02 PM
To: Hariharan, Pushkala (CHN), Vodafone India; M, Rahamathullah (CHN), Vodafone India; Corpcollection Chn (CHN-NE); TN, Enterprise Care, Vodafone India (External)
Cc: 'VS Vaidyaraman'; edp
Subject: Vodafone Signal Problem - Reg.
Dear Sir / Madam,
In our factory Vodafone signal is very weak. We are not able to making calls & receiving calls due to signal problem. It is affecting our business communications. Immediately take necessary action to resolve this issue.
Kindly note that we are facing this issue frequently. Take action with permanent solution. This issue will not to be happened in future.
Our Factory Address as below :-
Factory Situated in Thirukazhukundram Road.
Thiruporur Location: In the OMR After Kelambakkam to reach Thiruporur. Then Thiruporur Bus stand to Factory around 1 Km.
Any clarification regarding this feel free to contact : ********22
RAMBAL LIMITED
(Thiruporur Division)
No:115, Edaiyankuppam Village,
Thirukkazhukundram Road,
Thandalam Panchayat,
Thiruporur – 603 110.
Contact Number : ********21 / ********22
Regards
P.Prabu
Sr.Executive – HR