on 15th jun'12 purchased brand new 1.5ton split ac from voltas model no - 1.5 ton silver (2s) serial no - 003072(IN), invoice no - 22129 dealer name - new fair deal 1 souren roy rd kolkata-34. No one is adhering to our grievances, even we spoke to sourav bose who looks after east zone not ready to listen to us. The motor that helps the blades to swing in split ac is not functioning. We have purchased a new ac and not a seconds product that you will replace the motor only. Even there is a crack in the machine. no one even picks up the call at dealer end or sourav bose. they have to replace with new