Totally Floored By Their Services-Arvind Kumar- iComplaints.in

Arvind Kumar - Totally Floored By Their Services

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Complaint by: Arvind Kumar on May 22, 2014, 12:41 pm in Telecommunications

Matrix Sim Cards should definitely be anyone and everyoneâ€™s choice for travelling abroad. Not for the obvious reasons like good network coverage, but for their pro-active customer services. My sim stopped working randomly in the middle of a meeting and within 2 hours after my call to the centre, they fixed it and dropped in a text without me requesting it! Totally floored by their services!

Complainant's Goal: Great Services

Complainant's Target: Arvind Kumar

Complaint Location: India › Delhi › New Delhi

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Tue, 27 May 2014 - Business Reply from - Matrix Cellular (Arvind Kumar)

Dear Mr. Kumar,
Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.Warm
Regards,
Tushar Agarwal
Senior Manager Customer Care

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