APPLICATION FOR CHEATING AND FRAUD AT ONLINE PURCHASE

Respected Sir,

I Jitendra Gaur hereby submitting some lines that I was cheated by Shop2hunt on online purchasing. Parawise detail is appended below :-

1. Sir on 02 Feb 2016 a call recd from Phone Number 01204041900 at 14:50 pm and talked to me about 18 Minutes and 30 seconds. He give me full information about the combo offer and assured free gift. First of all I have to order for Combo Offer of 01 Mobile, 01 Power Bank, 01 Ray Ban sunglass, 01 Fossil watch, 01 woodland wallet and 01 calvin Klein belt total 06 Original Product for sum of Rs 9989/- ( rupees Nine Thousand Nine Hundred Eighty Nine only). After giving order and confirmation I will be eiigible for assured free gift. Out of 05 free gift one of the selected will be send alongwith the combo offer items. I selected HP Notebook, After giving order and selection of assured free gift I receive a email of only Combo of 06 items but not for assured free gift and also they confirms about the order next day 03 Feb 2016 through phone call.

2. On 04 Feb 2016 I contact on 01206500442 & 01206500779 for confirmation but they have not given exact information regarding my free gift and combo. I feel some nervousness and trying to call again and again then on 01206500779 a executive name Priyanka given me information about Combo Product and My HP Notebook/ laptop.

3. Again on 05 Feb 2016 I contact customer care and inform then that they had not given any information then their executive told me that they will send me all information about combo and assured gift by 05 Feb 2016 before 15.00 Hrs but till next day nothing received.

4. Again on 06 Feb I contact customer care about dispatch detail that they had not given any confirmation then they told me that my concern has been fwd to their team and will recd soon and also told me than on 06 and 07 Feb 2016 will not get any information regarding the dispatch and there is no working of their courier partner on Saturday and Sunday.

5. Again on 08 Feb 2016 I contact customer care about the dispatch detail nothing get positive from the executive and disconnected my phone and stop receiving my phone call and given excuse that they are busy on some other customers when I call from any other numbers.

6. Again on 09 Feb 2016 when I contact and speaks some tightly then their executive assures me that I will get my assured gift alongwith combo order and given me Tracking ID Z******** and informs me that my parcel has been dispatch through DTDC Courier Noida and given me courier Partner Number 0********15 (Mr. Ravi).

7. When I contact courier partner advise me to wait till 12 Feb 2016. On 12 Feb 2016 I contact courier partner about my product then it was come to notice that my parcel reached Jodhpur and I start contacting delivery boy and I contact to DTDC courier Jodhpur and taken all information about the parcel, then I got that I was cheated by Shop2Hunt.

8. I reached DTDC office and open parcel in front of DTDC employees and also make Video Recording and it was found that there is no Free Gift available in the parcel and I only found Combo Product which are totally local without any warranty detail and all item seems to be Roadside Product. All Products are totally local and other than Mobile Phone not a single item is more than 100/- (rupees One Hundred).

9. Now sir I again requesting you to please see into the matter that all Product recd to me is 100 % local and duplicate and even also not received any Free Gift alongwith the parcel, I am trying to contact Shop2hunt regularly till date but no body receiving my call and if they recd the call than they make me hold my call for long time resulting I have to disconnect but to large billing of mobile phone.

10. I request you to please look into the matter and send all Original Product alongwith my My Assured Free Gift of Laptop to my address within 5-7 days to avoid any legal action.

Regards
Jitendra Gaur
********11 & ********1