PANTALOONS - REQUIRE SERIOUS ACTION AGAINST PANTALOONS TEAM, Reference No. -REQ1510493141
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Complaint by: ashok on December 12, 2017, 10:34 pm in Others

Please read the below mail from pantaloons to wait for refund of cashback for purchase of Rs.7400 on 20th afternoon in pantaloons dabagardens branch
Despite many mails no response or no refund,
please take action against this MR,CHANDRA SHEKAR OF PANTALOONS MOBILE NUMBER ********66
and KIRAN OF DABAGARDENS BRANCH and refund the amount immediately as the mentioned period of 45 days is over long back
I WANT MY AMOUNT INTO ACCOUNT NUMBER OF RESPECTIVE SBI ACCOUNT FOR PURCHASE OF RS 7398 ON 20TH AFTERNOON AT PANTALOONS BRANCH
IN DABAGARDENS VISAKHAPATNAM

Enough of your statements
u told • Cash back will be processed within 6th December 2017, that is within 45 days after expiry of promotion period by SBI Bank.

RETURN THE CASH or ESCALATE TO HIGHER AUTHORITIES IMMEDIATELY TODAY

ASHOK
********87


---------- Forwarded message ----------
From:
Date: Sun, Nov 12, 2017 at 7:11 PM
Subject: Your Reference No. -REQ1510493141
To: ashokvarma.dvs@gmail.com

Namaste!

We truly value your feedback!

Our understanding of the query: You have not received the cash back on using SBI Card

To answer your query, we spoke to the relevant teams and here is what we found out:

• As per the offer terms and condition - cashback will be credited within 45 days after expiry of promotion period, that is, within 6th December 2017.

In case you have further questions relating to the above concern please call us at 1********27.

The Reference id for your current request is REQ1510493141

We value you!
Pantaloons Customer Care Team

Complainant's Goal: Regarding neglecting refund of 400rs still postponing from 3 months
Complainant's Target: PANTALOONS
Complaint Location: IndiaAndhra PradeshVishakhapatnam
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