Hi My name is Sandeep Kumar I had purchased the data card long before on last - Reliance company is cheaters and harassing mentally.
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Complaint by: sandeep on February 26, 2013, 3:41 pm in Mobile and Cell Phones

Hi,

My name is Sandeep Kumar, I had purchased the data card long before on last year 2012, please read the issue below,

I had purchased the Data net connect no- ********24 on last year 2012 and the monthly plan was of Rs 750.
From starting it was working well in speed, but after some month I had recognized that my netconnect speed was very slow in speed,
so I called your customer care and complained that, and I had asked your person as I am not getting the speed till 2GB according to plan and it was running on normal speed so why I will pay the amount of Rs 750 (that is upto 2GB will be in good speed),
so your person told me that for your issue we will taken and will be given you full deduction and this problem will come again as your area Kishangad vashantkunj Delhi,there is problem of some negative area so will not get this much speed,
So in this condition I have told him that then Why I will keep the Net connect and why I will pay, as When I have purchased the Net connect data card from Mashodpur branch they told me there will be no problem in speed.

so, When My bill came after my complain I checked and found no discount were made on my bill so again I Called to your customer care and told this problem but they told me nothing and kept the phone from that time they have not listen my issue any time,
when ever I call they kept me online for long time, but did't gave the resolution.

so, I didn't pay the bill on that month,

After 1 month I got call from your customer care that your bill payment of around Rs 1800 is due with us, again I told them the whole story but they didn't gave me the solution and after that they stopped my other no also that was on the same address was taken Mobile no-********41,and told me that when you will pay the amount of Net connect then only we will start your no.
so I told them that this is not fear with me you all are cheating and I will complain to consumer court but they don't replied and cut the phone.

Some day before a Lady called to me and threatened me and told against your name complain has been mentioned in court so how you will be resolving the issue either in court or will pay the amount. When I explained to her she also kept the phone and boli talwar leke lad lo.

So Currently I am Fed up with your all this torture and threatening

I want to claim to reliance for this torture.

Sandeep Kumar

Complainant's Goal: claim for loss
Complaint Location: IndiaDelhiSouth Delhi
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Recent Comments
2.
Mon, 04 Mar 2013 - Business Reply from - RCOMcare (Hi, My name is Sandeep Kumar, I had purchased the data card long before on last)

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

1.
Wed, 27 Feb 2013 - Business Reply from - RCOMcare (Hi, My name is Sandeep Kumar, I had purchased the data card long before on last)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare