Dear Sir/Madam,

Its about the delay in issuing a new gas connection by Kehar Gas Agency, Ludhaina, Punjab. I have shifted from Delhi to Ludhiana in March 2011 and registered with the said company on 23rd March 2011 and recieved the letter of issue in April 2011. When I visited the agency for the releasing my connection with all the documents required and cash, agency insisted me to take the gas stove as well as a stand for the cylinder which I refused to take as its not mandatory to get it form them. I already had all the necessary items except the cylinder with the regulator. the sales people and the owner of the agency then misbehaved and didn't attend me for long and asked me to depist Rs.250/-, so that they can come and check the conditin of my gas stove and then they will give me the connection. They took almost 3 weeks to get that done. Once this formality was done I turned up there to get my connection, and then came the worst part which was about the stationary items of the agency. Agency tols me that they dont have the stationary which is provided by the head office on which they have to print the vouchers for the new connection. Now its been almost 3 months and I am surviving on the cylinder which was offered by agency only on very high rate of Rs.650/- in black.

I request the concern person to look into the matter and send us some solution for this situation.