Dear sir or madam
I have one time birla insurance , of 1 lak which i took on 28 april 2006 more then 4 years , I was about to surrender this policy after 2 years but i got mail from birla that i have pay surrender charges if i surrender before 4 years , So i decided to surrender the policy after four years now i got the mail from birla that i have pay surrender charges up to 7 years.
I attach my mail copy to them that they mail me that i have to give no surrender charges after 4 years they are not giving any response to me . I asked to customer care they said please attach the mail and send to them but again no response.
Please kindly tell me what i have to do as these big companies having contradiction in their talks .Please suggest
Kind Regards
Ashlesha Vakshasya
Mobile ********55
Address B- 2470 india Nagar Lucknow
Note I can send you there mail copy to you and my policy number