Gaurav Sharma - Recommend For Matrix Services
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Complaint by: Gaurav_Sharma on April 1, 2014, 11:54 am in Telecommunications

I bought a Matrix Sim card for China and was glad i made that choice. The benefit of the customer services being in English to begin with and the possibility of sharing my number with my associates in China before getting there, made it quite easy for me. Am glad that i not even for once did i make a single call to the customer services and the sales rep ensured that my bill was not charged on my card, instead i paid by chq. Really like Matrix for their custom made solutions !! Thanks guys

Complainant's Goal: Really Good Matrix
Complainant's Target: Gaurav_Sharma
Complaint Location: IndiaDelhiNew Delhi
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Tue, 01 Apr 2014 - Business Reply from - Matrix Cellular (Gaurav_Sharma)

Dear Sir,
Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future.
Regards,
Team Matrix