Hi, I'm writing on behalf of my friends who faced problem in Jack and Jones store in DLF Place, Saket, New Delhi INDIA on 6th Jan 2014 at 8:30PM. When my friends bought a bag and went out from the store, Security check machine beeped by machine's problem. Security guard forced them to show his belongings as if they stoled something from the store. They called store manager (we're not sure if he is real manager of the store or not) but he also didn't listen and took them to store room. After checking their belongings, Instead of apologizing, the manager said racial words to them and store staff showed them middle finger when they went out. I believed that Jack and Jones is International brand, but the all store staffs don't know how to treat customers, What is customers service, uneducated & unsophisticated I have nothing to do because this must be Indian standard but we decided to hire lawyer and sue the manager and shop. Also we are going to expand this case through social medias. We will send some articles about this case to medias not only in India but also International's as many as possible. Any way we will do whatever we can do. We're really disappointed of customer service in Jack and Jones in DLF place saket and never do shopping in the shop anymore.