idea cellular Ltd - Portability from Idea to Vodafone
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Complaint by: herbert on January 19, 2012, 9:54 pm in Mobile Service Providers

Regarding Portability not done from Idea to Vodafone.

I have applied for portabilty due to network problem in my offices area,

Twice i have applied for portabilty from idea to vodafone.

Idea has not disconnected my no from its network due to this i am unable to switch to vodafone.

Once i had applied on Nov 11, and 2nd time in 10 Jan 12, still idea has not disconnected nor registering a complaint if i call 198, no proper feedback from customer care asking to check at vodafone, i have sent a mail to idea still no feedback from them,

When checked at vodafone store, they informed me that idea has not disconnected the service and still today there is outgoing in my idea mobile.

i dont know whom to contact and how to get solution for this.

My idea no : ********00.

I have almost spent around 500 for this portabilty.

Complainant's Goal: I want portability from idea to vodafone immediately
Complainant's Target: idea cellular Ltd
Complaint Location: India › Tamil Nadu › Chennai
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Complaint marked as SOLVED from complainant!

Recent Comments
3.
Thu, 19 Apr 2012   Message By Complainant Herbert

this error was at vodafone end

2.
Sat, 28 Jan 2012 - Business Reply from - ideacellular (idea cellular Ltd)

Dear Sir,

We would like to inform you that port out request has been accepted by Idea and the same is under process. We would revert to you shortly.

Regards,
Ideacellular

1.
Fri, 20 Jan 2012 - Business Reply from - VodafoneIndia (idea cellular Ltd)

Hi Herbert,

We would like to inform you that your request is under process; kindly get in touch with Idea for assistance with the same. If you require any additional assistance, please email us at vodafonecare.tn@vodafone.com, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu