reliance netconnect - poor service from reliance net connect
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Complaint by: manoj on February 11, 2014, 10:36 am in Internet Related

I am Manoj, a reliance net connect customer, for the last two years (********97). recently I have taken one more connection (********55) from the company, submitted id and address proofs. then the executive promised me that I will get 1 gb extra on first four recharges, but didn't get. later I got the same after sending mails to customer care.

Within one month, they have terminated my number. I have contacted local reliance office, they informed me that I didn't submit the proofs for verification. But actually I didn't get any phone calls or emails from them. earlier i was using tata photon, and MTS Mblaze too. but this's my first experience. I recharged with rs 1500/- in january for the next three months and more than 6 GB data still exist in my account.

I need a resolution or I want the refund of my amount

Complainant's Goal: resolve the issue or I want the refund
Complainant's Target: reliance netconnect
Complaint Location: IndiaKeralaPalakkad
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Recent Comments
2.
Wed, 12 Feb 2014 - Business Reply from - RCOMCare (reliance netconnect)

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

1.
Wed, 12 Feb 2014 - Business Reply from - rohankarve007@gmail.com (reliance netconnect)

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications